Despegar Results Presentation Deck

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March 2022

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#14Q21 Earnings Conference Call March 10, 2022#2DISCLAIMER This presentation includes forward-looking statements. We have based these forward-looking statements largely on our current beliefs, expectations and projections about future events and financial trends affecting our business and our market. Some of the factors, risks and uncertainties that might materially affect the forward-looking statements contained herein and may make an investment in our securities speculative or risky include, but are not limited to, the following: the ongoing COVID-19 pandemic is disrupting the global economy and the travel industry, and consequently adversely affecting our business, results of operations and cash flows, and it is difficult to predict the full extent of the impact that the pandemic will have on our Company; we are subject to the risks generally associated with doing business in Latin America and risks associated with our business concentration within this region; general declines or disruptions in the travel industry may adversely affect our business and results of operations; our business and results of operations may be adversely affected by macroeconomic conditions; we are exposed to fluctuations in currency exchange rates; if we are unable to maintain or increase consumer traffic to our sites and our conversion rates, our business and results of operations may be harmed; our business could be negatively affected by changes in search engine algorithms and dynamics or other traffic-generating arrangements; we operate in a highly competitive and evolving market, and pressure from existing and new companies, as well as consolidation within the industry, may adversely affect our business and results of operations; if we are unable to maintain existing, and establish new, arrangements with travel suppliers, our business may be adversely affected; we rely on the value of our brands, and any failure to maintain or enhance consumer awareness of our brands could adversely affect our business and results of operations; we rely on information technology, including third-party technology, to operate our business and maintain our competitiveness, and any failure to adapt to technological developments or industry trends, including third-party technology, could adversely affect our business; we are subject to payments- related fraud risk; any system interruption, security breaches or lack of sufficient redundancy in our information systems may harm our business; our ability to attract, train and retain executives and other qualified employees, particularly highly-skilled IT professionals, is critical to our business and future growth; our business depends on the availability of credit cards and financing options for consumers; internet regulation in the countries where we operate is scarce, and several legal issues related to the internet are uncertain; acquisitions could present risks and disrupt our ongoing business; we may not be able to consummate acquisitions or other strategic opportunities in the future; we are a foreign private issuer under U.S. securities regulations and, as a result, we will not be subject to U.S. proxy rules and will be subject to Exchange Act reporting obligations that, to some extent, are more lenient and less frequent than those of a U.S. issuer; and the strategic interests of our significant shareholders may, from time to time, differ from and conflict with our interests and the interests of our other shareholders. We operate in a competitive and rapidly changing environment. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this presentation. In particular, the COVID-19 pandemic, and governments' extraordinary measures to limit the spread of the virus, are disrupting the global economy and the travel industry, and consequently adversely affecting our business, results of operation and cash flows and, as conditions are uncertain and changing rapidly, it is difficult to predict the full extent of the impact that the pandemic will have or when travel will resume to pre-pandemic levels.. The words "believe," "may," "should," "aim," "estimate," "continue," "anticipate," "intend," "will," "expect" and similar words are intended to identify forward-looking statements. Forward-looking statements include information concerning our possible or assumed future results of operations, business strategies, capital expenditures, financing plans, competitive position, industry environment, potential growth opportunities, the effects of future regulation and the effects of competition. Forward-looking statements speak only as of the date they are made, and we undertake no obligation to update publicly or to revise any forward-looking statements after the date of this presentation because of new information, future events or other factors, except as required by law. In light of the risks and uncertainties described above, the future events and circumstances discussed in this presentation might not occur or come into existence and forward-looking statements are thus not guarantees of future performance. Considering these limitations, you should not make any investment decision in reliance on forward-looking statements contained in this presentation. This presentation includes industry, market and competitive position data and forecasts that we have derived from independent consultant reports, publicly available information, industry publications, official government information, other third-party sources and our internal data and estimates. Independent consultant reports, industry publications and other published sources generally indicate that the information contained therein was obtained from sources believed to be reliable. The inclusion of market estimations in this presentation is based upon information obtained from third-party sources and our understanding of industry conditions. Although we believe that this information is reliable, the information has not been independently verified by us. Trademarks and service marks appearing in this presentation are the property of their respective holders. This presentation includes preliminary financial information which is subject to year-end audit and adjustment. 2#3Strategy Execution Delivered Adjusted EBITDA of $9 M, up 9% Compared to 4Q19, Despite Gross Bookings at Only 75% Strong Recovery Across Our Markets + Multiple levers driving performance EBITDA Positive • Capturing market demand as travel dynamics become more favourable Achieved highest GB and Transaction levels since the onset of the pandemic O GB +46% QOQ w/ sequential growth across every key markets; reached 75% of 4Q19 levels O Transactions +22% QOQ (at 82% of 4Q19) O Highest ASP since 2019 (at only 91% of 4019) Revenue Margin remains strong at 13.0%, or 13.4% when excluding Extraordinary Cancellations • 60% of revenues coming from packages, hotels and other travel products • Operating Expenses +16% QoQ to $75.7 M; - 20% vs 4019 As Reported and -37% on a comparable basis¹ Adjusted EBITDA, excluding Extraordinary Charges and Koin (merchant payment solutions), increased 30% to $16.3 M, even with GBs at 75% of 4019 levels • Breakeven Operating Cash Flow • Maintained a sound balance sheet with Cash and Cash Equivalents of $279.2 M at quarter-end, including $33.1 M in restricted cash 1 Excluding Best Day, Koin and Extraordinary Charges 3#4Momentum Gained in October and November 2021, Expected to Resume in 2022 Once Omicron is Behind and seasonality impacts decreases QUARTERLY GROSS BOOKINGS 2021 Evolution ($m) % of 2019 levels: -68% -56% 369 1Q 489 2Q -44% 335 OCT 657 3Q 365 NOV -25% 959 4Q MONTHLY GROSS BOOKINGS 4021 Evolution ($m) 259 DEC 231 JAN 250 FEB • While 1Q is seasonally lower, 1022 is also impacted by Omicron variant • Key Growth Markets BR - GBs up +50% QoQ, and 44% vs 4019 CO GB +43% vs 4019 CH GB +128% QoQ and +39% vs 4Q19 • ASP at -9% compared to 4Q19 - • ASPs increased 19% QoQ to $410 • On an FX neutral basis, ASPs increased 39% YoY. • International Travel only at 59% of 2019 level#5Pasaporte Despegar: Added 1.7 million New Loyalty Members in 4Q21, Reaching a Total of 2.8M Members Since the launch of Pasaporte Despegar in Mexico, our Loyalty Program is offered to all customers who log in on Despegar.com, increasing activity levels of our members: O Deepening customer relationships With these new features, 75% of total purchases were done by loyalty program members Before Mexico Launch > LOGIN SIGNING UP Simplified the process of becoming a member. VISIBILITY Increased the program visibility on the site IMPROVED VALUE PROPOSITION Included Secret Deals! INCREMENTAL GB When members are part of One Loyalty + MEMBERS New 1.7 M members After Launch in Mexico 5#6Despegar to Acquire 51% of Stays, Leading Vacation Rentals Channel Manager in Brazil • Stays Offers a Comprehensive Solution to Property Managers and Owners O Property Management System + Channel Manager and integrated E-Commerce Booking System • Preferred Partner of Alternative Accommodations for Leading International Booking Platforms VACATION RENTALS LATAM VALUE CHAIN Property Owner Significant market with 1.7 M listings B2B Property Manager Fragmented & unsophisticated market of approx. 21K players Channel Manager 10 relevant players stays B2C Booking Platform 4 relevant platforms comprise this value chan Stays Acquisition to Enhance Value Proposition in the Vacation Rentals Segment: • Short Term O Add 17k direct listings in Brazil to Despegar's +400k total vacation rental inventory Increase penetration of Stays in Decolar's sales • Longer term O Leverage Despe to take Stays to other key travel markets leading position in LatAm Significant growth potential, as only 10% of LatAm's vacation property owners use digital channel management, compared to 90% in Europe#7Koin Strategy: Be Present Wherever the Consumer Transacts 3 additional contracts recently signed TPV (¹) grew 73% on a QoQ basis 23% of January 2022 TPV comes from New Merchants 6.3% penetration at Decolar's Gross Bookings in January 2022 Flexible And Scalable Platform Available as a Payment Option to 100k Merchants of Different Industries and Sizes Direct Merchants E-commerce Platforms Payment Gateways Other channels (1) Total Purchase Volume decolar VTEX аме des complica dr.consulta CNA inglês definitivo INTEGRATION IN PROGRESS tray Magento WOO COMMERCE braspag paymentez nuvei TUNA valePay PrestaShop 2 1 3 Current Solutions Available to Merchants Buy Now/Pay Later Engine and Risk models 100% inhouse Fraud Prevention Checkout/PIX 7#8Excluding Cancellations, Revenues rose 43% QoQ, reaching 88% of comparable 4Q19 levels, while Take Rate was 13.4% When excluding Extraordinary Cancellations in both quarters, revenues were up 43% QoQ to $128.5 M. Reflecting restrictions across geographies, Extraordinary Cancellations decreased 39% during the quarter to $4.0 M Revenues rose 49% QoQ to $124.6 M, reflecting increases of 46% in Gross Bookings and 19% in ASPs, and were 14% below 4019 levels. Take rate of 13.0% (+31 bps QoQ) and 13.4% when excluding extraordinary cancellations (-27 bps). REVENUES As Reported 145.6 4Q19 53.2 4Q20 -14% +135% 83.4 3Q21 +50% In US$ Millions 124.6 4Q21 REVENUES EX- cancellations 145.6 4Q19 58.2 4Q20 -12% +121% 89.9 | 3Q21 +43% In US$ Millions 128.5 4Q21 8#9● (1) Higher Efficiencies Drive Comparable Adj. EBITDA Up 30% vs 4019 to $16.3M Despite Gross Bookings at 75% of pre-pandemic levels As reported Adjusted EBITDA reached $9.0 M, up from a loss of $10.3 M in the prior quarter, and above the comparable Adjusted EBITDA gain of $8.3 M in 4Q19. In US$ Millions 8.3 4Q19 ADJUSTED EBITDA As Reported -19.4 4Q20 Comparable: excluding Extraordinary Charges -10.3 3Q21 9.0 4Q21 In US$ Millions 12.5 4Q19 ADJUSTED EBITDA - Comparable (1) -5.5 4Q20 -3.6 3Q21 13.0 4Q21 9#10● ● Sound Cash Position and Breakeven Operating Cash Flow Net cash flow of $3.0 M in 4Q21, compared to use of cash of $39.8 M in 3Q21 and cash generation of $13.5 M in 4Q19, mainly due to a short term loan for $11.9M in Chile Net Payable Position remained practically unchanged QoQ at $196.5 M Cash provided by operating activities of $0.5 M in 4Q21, compared to use of cash of $30.8 M in 3Q21, and cash generation of $15.3 M in 4Q19 4021 BALANCE SHEET In US$ Millions ● Cash as of December 31, 2021 = $279.2 M • Total net operational short term obligations of $197.5 M (1), relatively flat on a quarterly basis (1) Net Payables: Comprised of travel suppliers payables plus related party payables and accounts payable and accrued expenses, minus accounts receivable net of allowances and related party receivables In US$ Millions -10.7 Net Income 16.5 4021 OPERATING CASH FLOW BRIDGE Non-Cash Adj. -54.0 Accounts: Receivables 42.5 Tourist Payable 6.2 Other WK Items 0.5 Operating Cash Flow 10#114Q21 Key Takeaways - Ex-Koin and extraordinary charges, Adj. EBITDA 30% above 4Q19 despite Gross Bookings at 75% pre-pandemic levels ● Gained Strong Momentum in 4Q21 Despite Slower Demand in December due to Omicron and Seasonality Brazil GBs +50% QOQ, and 44% below 3019 Mexico - GBs +9% QoQ and +20% above 4019 (Best Day reflected starting 4020) Colombia and Chile - GBs +43% and +39% above 4019 pre-pandemic levels Closed 2021 with Strong Cash Position of $279 M and Breakeven Operating Cash Flowin the period Koin's Merchant Payment Solutions Gaining Solid Traction in Brazil ● Added 1.7 M New Loyalty Members in 4Q21, Reaching 2.8M Mark 11#12Looking Ahead Diminishing Impact of Omicron on Travel Demand Overall travel demand slowed in the last weeks of December and in January. Improving slightly in February and more significantly in the first weeks of March. Despite seasonal factors and pullback in demand affecting GB levels, expect Despegar ex-Koin to be at EBITDA positive in 1022 First quarters are seasonally lower Marketing Investments in Territories with Improving Demand Stay's Acquisition to Enhance Value Proposition in the Vacation Rentals Segment Aim to broaden alternative accommodation capabilities, leveraging Despegar's leadership in LatAm Further Enhancing Koin's Value Proposition and Capturing New Clients in the B2B Segment and developing new features for our end-consumers. 12#13Q&A 4021 Earnings Conference Call 13#14Appendix 14#15Trends in Key Financial & Operating Metrics (in thousands U.S. dollars, unless otherwise stated) FINANCIAL RESULTS Revenue Revenue Recognition Adjustment Cost of revenue Gross profit Operating expenses Selling and marketing General and administrative Technology and product development Impairment of long-lived assets Total operating expenses Equity Income / (Loss) Operating income Net financial income (expense) Net income before income taxes Adj. Net Income tax expense Income tax expense Adjustment Net income /(loss) Net (income) / loss attributable to non controlling interest Net income (loss) attributable to Despegar.com, Corp Adjusted EBITDA 1020 $76,082 33,495 42,587 31.985 18,023 17,154 67,162 (24,575) 10.061 (14,514) 709 709 (15.223) (15,223) ($13.862) 2020 ($9,734) 13,801 (23,535) 6,848 24,391 18,415 1,324 50,978 (74,513) 9,428 (65,085) (8.011) (8.011) (57.074) (57,074) ($57.444) 3020 $11,740 12,390 (650) 5.299 22,818 14,322 42,439 (43,089) (4.484) (47,573) (5.838) (5.838) (41,735) $69 (41,666) ($31.246) 4020 $53,246 25,832 27,414 13,160 29,490 17,152 593 60,395 (2,059) (35,040) (2.095) (37,135) (8.298) (8.298) (28,837) $213 (28,624) ($19,261) 1021 $51,850 29,610 22,240 15.382 20,630 17,460 5,106 58,578 376 (35,962) (1.309) (37,271) 292 292 (37,563) $180 (37,383) ($20,024) 2021 $63,069 35,838 27,231 19.188 25,287 18,344 62,819 (348) (35,936) (1.835) (37,771) (6.413) (6.413) (31,358) $258 (31,100) ($22.256) 3021 $83,368 40,698 42,670 26,138 19,416 19,432 64,986 (29) (22,345) (3,254) (25,599) (1.654) (1.654) (23.945) $273 (23,672) ($10.345) 4021 $124,556 50,857 73,699 34.582 21,574 19,507 75,663 343 (1,621) (3.835) (5,456) 5,289 5,289 (10.745) $526 (10,219) $9,026 15#16Trends in Key Financial & Operating Metrics (in thousands U.S. dollars and thousand transactions, unless otherwise stated) KEY METRICS Operational Gross bookings - YoY growth Number of transactions - YoY growth Air - YoY growth Packages, Hotels & Other Travel Products - YoY growth Revenue per transaction - YoY growth Air - YoY growth Packages, Hotels & Other Travel Products - YoY growth ASPS - YoY growth 1020 $790,416 (32%) 2,031 (23%) 1,211 (20%) 820 (28%) $37.5 (25%) $30.5 (7%) $47.7 (35%) $389 (11%) 2020 $48,913 (96%) 207 (92%) 153 (90%) 54 (95%) ($47.0) (201%) $3.2 (90%) ($189.3) (381%) $236 (48%) 3020 $165,315 (86%) 595 (78%) 392 (75%) 203 (82%) $19.7 (59%) $15.9 (51%) $27.2 (62%) $278 (36%) 4020 $401,304 (69%) 1,257 (56%) 679 (59%) 579 (52%) $42.3 (17%) $28.1 (13%) $59.1 (23%) $319 (29%) 1021 $369,219 (53%) 1,228 (40%) 655 (46%) 573 (30%) $42.2 13% $25.5 (16%) $61.4 29% $301 (23%) 2021 $488,873 899% 1.331 543% 639 318% 692 1181% $47.4 (201%) $32.5 914% $60.2 (132%) $367 55% 3021 $657,263 298% 1,910 221% 999 155% 911 349% $43.6 121% $32.0 102% $55.6 104% $344 24% 4021 $958,829 139% 2,339 86% 1,277 88% 1,062 83% $53.3 26% $38.2 36% $70.4 19% $410 28% 16#17Unaudited Consolidated Balance Sheets (in thousands U.S. dollars) ASSETS Current assets. Cash and cash equivalents Restricted cash and cash equivalents Short Term Investments Accounts receivable, net of allowances Related party receivable Other current assets and prepaid expenses Total current assets Non-current assets Other Assets Restricted cash and cash equivalents Right of use Property and equipment net Intangible assets, net Goodwill Total non-current assets TOTAL ASSETS As of December 31, 2021 246,078 33,145 136,618 15,353 55,779 486,973 84,102 27,240 14,525 88,483 122,426 336,776 823,749 As of September 30, 2021 263,204 12,988 91,516 11,929 46,207 425,844 81,287 28,606 14,335 89,403 122,560 336,191 762,035 LIABILITIES AND SHAREHOLDERS' DEFICIT Current liabilities Accounts payable and accrued expenses Travel suppliers payable Related party payable Loans and other financial liabilities Deferred Revenue Other liabilities Contingent liabilities Lease liabilities Total current liabilities Non-current liabilities Other liabilities Contingent liabilities Long term debt Lease liabilities Related party liability Total non-current liabilities TOTAL LIABILITIES Series A non-convertible preferred shares Series B convertible preferred shares Redeemable non-controlling interest Mezzanine Equity SHAREHOLDERS' EQUITY (DEFICIT) Common stock Additional paid-in capital Other reserves Accumulated other comprehensive income Accumulated losses: Treasury Stock Total Shareholders' Equity Attributable / (Deficit) to Despegar.com Corp TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY As of December 31, 2021 51,577 263,530 34,772 15.301 13,556 78,923 9,156 6,938 473.753 38,010 25,281 11,382 20.937 125,000 220.610 694,363 109,565 46,700 2,596 158,861 279.931 350,001 (728) (17,860) (572,552) (68,267) (29,475) 823,749 As of September 30, 2021 39.366 230,857 29.762 4,286 12,252 71,905 7,869 6,848 403,145 38,885 23,870 12,241 22,455 125,000 222,451 625,596 102,808 46,700 2,525 152,033 276,557 358,848 (728) (19,669) (562,335) (68.267) (15,594) 762,035 1717#18THANK YOU! CONTACT INVESTOR RELATIONS Natalia Nirenberg +54 911 2665 4490 [email protected] 18

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