2021 Earnings Presentation
Focus on digitization and revenue generation
00Û
Key sales
achievements
Product launch
& Review
•
Deployment of low-cost deposits attraction strategy;
Continued strength in digital adoption with 74% of Bank's transactions done on alternative channels
+300K users YTD on SPENN platform. More expected with micro-lending product.
•
Streamline of credit process through reduction of touch-points
•
.
•
Expanded income streams through boosted card business & alternative channels (i.e. Whatsapp Banking)
Leverage on digital channels and Bancassurance business line.
Enhanced transaction banking services through Intercountry Banking Service.
Roll-out for merchant acquiring (Point-of-Sale) machines with Corporate & Business Banking customers.
Roll-out of SPENN micro-lending in Q1 2022.
•
Roll-out of online customer onboarding
I&M Rwanda - 2021 Earnings Presentation
12View entire presentation