Definity Investment and Insurance Strategy Overview
SOPHISTICATED PRICING AND DISCIPLINED DATA-DRIVEN
UNDERWRITING UNDERPIN SUSTAINABLE PROFITABILITY
CLOUD-BASED
INFRASTRUCTURE
PLATFORMS
DATA
MANAGEMENT
EXPERTISE
MACHINE
LEARNING & AI
CAPABILITIES
sonnet
INSURANCE
Sophisticated
marketing and
customer origination
capabilities
Personalization of
user experience
based on customer
insights
vyne
GROW WITH
CONFIDENCE
Predictive modelling
evaluates customer
profitability, loss
propensity, conversion
& retention
Granular analytics
utilized to assess
broker performance
ADVANCED FRAUD
DETECTION
Real-time fraud
detection and
deflection
Daily application of
fraud detection tools
on in-force business
COMMERCIAL
INSURANCE
• Access to one of the
largest Commercial
Insurance datasets in
Canada
• Continue to invest in
model sophistication
Analytics supported
the repositioning of
the Cl portfolio to
focus on the most
profitable segments
.
CLAIMS
Over 40 models used
to triage & evaluate
claims in real time
upon first notification
of loss
• Multiple layers of
analytics & machine
learning are
subsequently used to
manage the claim
throughout its lifecycle
& detect fraud
✓ Our use of advanced analytics has been estimated to be at least 2x higher (1) than North American peers
✓ 12-point improvement in claims ratio (2) during the three-year period ending December 31, 2022
1. Willis Towers Watson, "Advanced analytics: Are insurers living the dream? 2019/2020 P&C Insurance Advanced Analytics Survey Report (North America)". We used advanced analytics to support 43% of the identified claims use cases as of 2019
and 86% of the identified claims use cases as of 2020, vs. 19% for the broader industry as of 2019 (no data available for 2020).
2. This is a supplementary financial measure, non-GAAP financial measure, or a non-GAAP ratio. Refer to Supplementary Financial Measures and Non-GAAP Financial Measures and Ratios advisory and Section 12 - Supplementary financial
measures and non-GAAP financial measures and ratios in the Q4-2022 MD&A and Q3-2023 MD&A for further details.
definity.
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