Colombian Economy & Banking Sector Analysis

Global Wealth Management $MM, except AUM/AUA Q2/20 Y/Y Q/Q Reported • Net Income¹ $302 +3% (1%) Pre-Tax, Pre Provision Profit $412 +3% (2%) • Revenue $1,127 +1% (3%) Expenses $715 (3%) PCLS $2 N/A +100% Productivity Ratio 63.4% (80 bps) (30 bps) • AUM ($B) $278 (6%) (6%) • AUA($B) $477 (3%) (4%) Adjusted² • Net Income¹ $314 +3% (1%) • Pre-Tax, Pre Provision Profit $429 +3% (1%) Expenses $698 (1%) (3%) PCLS $2 N/A N/A Productivity Ratio 61.9% (90 bps) (50 bps) YEAR-OVER-YEAR HIGHLIGHTS Adjusted Net Income up 3%² o Up 7% excluding impact of divestitures Revenue up 1%, up 4% excluding divestitures o Record iTRADE brokerage fee growth o Strong retail mutual fund net sales Adjusted Expenses down 1%² Adjusted YTD operating leverage of +2.6%², excluding divestitures Adjusted productivity ratio² improved 90bps Excluding impact of divestitures, AUM down 1% and AUA flat with prior year o Market depreciation offset by strong net sales ADJUSTED NET INCOME ¹² ($MM) AND ROE² (%) 13.8% 13.5% 13.5% 13.6% 13.7% 318 312 314 314 303 1 2 10 318 311 312 314 293 Q2/19 Q3/19 1 Attributable to equity holders of the Bank Q4/19 Ex. Divested Ops Q1/20 Q2/20 Divested Ops 2 Refer to Non-GAAP Measures on Slide 44 for adjusted results 43

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