Investor Presentation November 2021
The lifecycle of a shipment is a complex process and
technology investments are key to success
Deutsche Post DHL
Group
Goods
to be shipped
Billing
& payments
Quotation
process
Digital
analytic
tools
Plan route
& organize
shipment
Take control
of goods from
Customer
Create documents
for export compliance
& customs
Manage transport
to port/airport
Consolidation
Online
Quotation
Tools
App-based
tracking tools
IT System
Upgrades
IT System
Upgrades
App-based
tracking tools
App-based
tracking tools
Transport to warehouse
or final destination
Manage documents for import
compliance & customs process
INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | NOVEMBER 2021
IT System
Upgrades
Manage loading
& export process
Ensure goods
are shipped
Real-time
tracking
platform
(())
Accept delivery
at port/airport
Ensure
shipment
stays on track
Step in the lifecycle of a shipment
System or technology support
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