Investor Presentation November 2021 slide image

Investor Presentation November 2021

Deutsche Post DHL Group P&P Germany: Products and Pricing P&P revenue FY20: €16.5bn Mail Communication €5.5bn Dialogue Marketing €1.8bn International €2.4bn Other €0.8bn Parcel Germany €5.9bn Ex-ante products - private customers (€1.0bn) - business customers (€1.6bn) Partial services - business customers (€1.9bn) Other (€0.9bn) ¹) Addressed and undressed advertisement mailings, campaigns (both digital & physical) In- and outbound Germany shipments Press, pension services, retail Business customers Top accounts (~470 customers) Middle accounts (~20k customers) Small accounts (~85k customers) Pricing Next planned increase based on draft decision by regulator: +4.6% starting Jan 1st 2022 for 3 years. 2020: 3-4% through reduction of discounts Partially increased in 2020/2021 Partially increased in 2020/2021 Depends on the product category: Partially increased in 2020/2021 Partially increased in 2020/2021 Pricing varies by contracts. Next planned increase: January 1st 2022. Private customers 1) e.g.: small items eCommerce, Philately, "Postzustellungsauftrag" INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | NOVEMBER 2021 Listed prices in retail outlets and online 54
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