Colombian Economy & Banking Sector Analysis

Q2 2020 Financial Performance $MM, except EPS Reported Q2/20 Y/Y Q/Q • Net Income $1,324 (41%) (43%) Pre-Tax, Pre Provision Profit $3,593 (4%) (3%) • Diluted EPS $1.00 (42%) (46%) Revenue $7,956 +2% (2%) Expenses $4,363 +8% (1%) • Productivity Ratio 54.8% +300 bps +50 bps Core Banking Margin 2.35% (10bps) (10bps) PCL Ratio¹ 119 bps +58 bps +58 bps PCL Ratio on Impaired Loans¹ 56 bps +7 bps +1 bp . Adjusted² Net Income $1,371 (39%) Pre-Tax, Pre Provision Profit $3,661 +1% (42%) (2%) Diluted EPS $1.04 (39%) (43%) • YEAR-OVER-YEAR HIGHLIGHTS Adjusted EPS down 39%² Adjusted Net Income down 39%² О Pre-tax, pre-provision profit (PTPP) up 1%² or up 7% excluding metals business charges Adjusted Revenue up 4%² or +9% excluding divestitures Net interest income up 5% Non-interest income up 3%² Adjusted Expense growth of 8%², +5% excluding metals business charges and divestitures Adjusted YTD operating leverage of -1.0%², +3.5% excluding metals business charges and divestitures ADJUSTED NET INCOME³ BY BUSINESS SEGMENT ($MM) Revenue $7,956 +4% Expenses $4,295 +8% +1% -42% Productivity Ratio 54.0% +170 bps +60 bps Y/Y -72% Y/Y4 +25% PCL Ratio1 119 bps +68 bps +68 bps +4% Y/Y Y/Y PCL Ratio on Impaired Loans¹ 56 bps +7 bps +3 bps 823 724 481 303 314 420 523 197 CB IB GWM GBM Q2/19 Q2/20 1 Provision for credit losses on certain assets - loans, acceptances and off-balance sheet exposures 2 Refer to Non-GAAP Measures on Slide 44 for adjusted results 3 After non-controlling interests 4Y/Y growth rate is on a constant dollars basis 15

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