Response to COVID-19 & Project Summit Key Goals

COVID-19 Update 12 oOo R ZI Community Committed to the health, safety and well-being of employees, customers, vendors, and communities Heightened hygiene and sanitation practices; social distancing and safety protocols Maximizing flexible and remote work arrangements Bringing Mountaineers back from furlough as service activity levels resume Increased communication with employees and customers Recommitting to building diverse and inclusive environment Operations Iron Mountain facilities are operating as "essential businesses” focused on serving customers 100% of Records Management facilities now open and operating around the globe Service activity levels improved in June compared to April/May, though still well below year-ago levels Providing new and innovative customer solutions around storage and distribution, document scanning, and the secure remote access and application of artificial intelligence through the InSight platform, assisting customers with remote workforces Global Data Center leasing accelerated significantly in Q2; signed 32+ MW of new and expansion leases Financial Iron Mountain is operating from a solid financial position Committed to sustainable dividend Significant liquidity to fund business needs Project Summit transformation well on track; creating a more dynamic, agile and customer-focused organization Reduced expenses and taken steps to preserve cash in the near term Managing variable costs well IRON MOUNTAINⓇ

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