Global Footprint and Product Solutions Expansion slide image

Global Footprint and Product Solutions Expansion

Our Business Model $ EFFICIENT CREATOR ACQUISITION Our seamless user experience attracts creators to our platform organically, with over 95% of creators signing themselves up for Eventbrite in 2017. POWERFUL RETENTION When creators enjoy success on Eventbrite, they continue to use our platform. In 2017, our retention rate was 100%.(1) COST ADVANTAGE IN OPERATIONS Our highly-automated, cloud-based platform allows us to manage our operating and support costs, freeing up capital and other resources to dedicate to enhancing our platform and growing our business. LOTS OF WAYS TO GROW We believe there are many opportunities for growth in the fragmented event management market, and we have designed our business model and platform to take advantage of these opportunities by ensuring we can support the addition of new event categories and countries for ticketing, as well as new revenue-generating solutions beyond ticketing. (1) To obtain our retention rate, we determine (i) the gross ticket fees generated by all creators in the year prior to the year of measurement (Prior Year Gross Ticket Fees) and (ii) the gross ticket fees those creators generated in the applicable year of measurement (Measurement Year Gross Ticket Fees). We calculate our retention rate for a measurement year by dividing the Measurement Year Gross Ticket Fees by the Prior Year Gross Ticket Fees. We calculate retention rate on an annual basis only. eventbrite Confidential & Proprietary 18
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