Q4 & FY23 Investor Presentation
RETAIL ECOMMERCE SALES IN US
Online penetration of US retail sales remains elevated from pandemic-fueled changes in shopping behaviour
Ecommerce's share of total retail sales by quarter (Q1FY19 - Q1FY23)
17.3%
16.6%
14.6%
15.0%
14.3%
22.7%
22.7%
22.2%
21.7%
21.3%
21.2%
21.0%
20.2%
20.4%
20.6% 20.6%
20.0%
INDO COUNT
Complete Comfort
Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 Q3 2021 Q4 2021 Q1 2022 Q2 2022 Q3 2022 Q4 2022 Q1 2023
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U.S. ecommerce sales in the first quarter of 2023 hit $253.1 billion. That's an 8% rise from $234.4 billion in the comparable quarter
of 2022
Those first-quarter sales figures suggest 2023 could be another record-setting year for ecommerce
Ecommerce penetration was steady at 21.7% in Q1 2023 compared to 21.2% in the year-earlier. While the record online sales spikes
of the pandemic have faded, quarterly ecommerce sales have continued to grow, albeit at a slower pace
Source: Digital Commerce 360
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