COVID-19 Business Impact Presentation

International Retail: Loans and Provisions MEXICO PERU CHILE 279 550 970 191 190 160 159 155 545 231 208 246 251 250 402 473 471 395 175 148 150 154 228 218 491 424 470 203 163 372 Q2/19 Q3/19 Q4/19 Q1/20² Q2/20 Q2/191 Q3/19 Q4/19 Q1/20² Q2/20 Q2/19 Q3/19 Q4/19 Q1/20² Q2/20 COLOMBIA CARIBBEAN & 939 CENTRAL AMERICA 457 549 531 579 471 439 231 187 178 157 141 455 420 406 377 156 165 170 138 Q2/19 Q3/19 Q4/19 Q1/202 Q2/20 -PCL as a % of avg. net loans (bps) Loan Balances Q2/20 Spot ($B) Mexico $12 Peru $10 1 Adjusted for acquisition-related costs, including Day 1 PCL impact on acquired performing loans 2 PCL excludes impact of additional pessimistic scenario 3 Total includes other smaller portfolios Q2/19 Q3/19 Q4/19 Q1/20 Q2/20 -PCLs on Impaired Loans as a % of avg. net loans (bps) Chile Colombia C&CA Total³ $24 $7 $14 $68 38

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