Pega Cloud and Subscription License ACV Growth
How Do Our Clients Drive Value Using Pega?
CLIENT
ILLUSTRATIVE
USE CASE
IMPACT AND RESULT
1:1 Customer
Engagement
Retain
Commonwealth
Bank
customers
50 million next best action conversations delivered
across 18 channels
• +12 lead in NPS over the competition
Read more ❘ https://www.pega.com/customers/cba-marketing
Tripled customer satisfaction
Increased cardmember spend by 10%
Lowered card attrition 4x
Read more | https://www.pega.com/insights/resources/anthem-now-
elevance-health-creates-next-generation-service-desktop-pega
Customer
Service
Elevance
Health
Inquire into
account info
•
Streamline
Intelligent
Automation
SIEMENS
processes &
reduce
costs
PEGA
Implemented Pega in over 80 countries
• 85,000 global users are using 22 Pega applications
Consolidated legacy workflows and business process
management across Siemens
Read more | https://www.pega.com/customers/siemens
Pegasystems Inc.
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