jetBlue Results Presentation Deck

PLANNING MORE CONSERVATIVELY AND INVESTING IN THE OPERATION ● jetBlue TEMPORARY APRIL DISRUPTION Started moderating capacity plan in March in light of rising fuel environment and to build more operational resilience Began to see elevated pilot attrition, training pressures, and challenges from cumulative impact of YTD irregular operations (IROPS) In April, irregular operations related to unprecedented weather and ATC disruption compounded crew shortfalls, leading to ~90% completion factor in first three weeks of April versus -99% historically ● ● ● ACTION PLAN Investing significantly to restore operational reliability and deliver the JetBlue Experience Creating operational resiliency including a reduced capacity outlook and more conservative crew planning assumptions Maintaining Summer hiring plans even in light of lower capacity, and investing in infrastructure and equipment. Improved operational performance core to driving unit revenue and margins Mitigating CASM pressure through maintenance, rents & landing fees, and discretionary spend reductions Continuing to execute on our longer-term strategic initiatives Despite impact to second quarter outlook, underlying business momentum is very strong 5

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