Sinch Mergers and Acquisitions Presentation Deck
The Gartner CPaaS stack
Programs
Customer
Success
Plans
Vertical
Compliances
Developer
Blogs,
Certifications
and Events
Contact
Center
SMS Voice
Internal Marketplace
loT SIM
Unified
Communications
Web
Chat
Authentication Anonymization Notification IVR
Layers
L5: Marketplace
SIP Trunks
L4: Complete Solutions
Source: Gartner Market Guide for CPaaS, October 2020
Remote
Learning
L3: Modules/Wrappers Layer
CRM
L2: Cloud Communications API
Apple
RCS Business WhatsApp Email Video 2FA Al Bots
Chat
L1: Networking Layer
Inteliquent
Partner Marketplace
Omni- Emergency
channel services
Phone Numbers
Telemedicine
Payments
Short and Long
Codes
Connected
Home
Security
(Biometrics)
lo T PCI
Network
Interconnect
Tools
Visual
Builders
SDKs and IDE
Analytics
Provisioning
Monitoring
Billing
Focus on Gartner
levels 1-3
Differentiate by
quality
Secure profitability
through superior
scale
sinch
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