Verizon Investor Presentation Deck

Premier Network - Reliability ▪ Footprint and Reliability Quality and coverage for both wireless voice and data ■ Industry-leading Reliability & Redundancy ✓ Routine communication: 24/7 Extraordinary events: hurricanes, wildfires, blackout ✓Engineered for emergencies ✓ Fleet of portable generators, cell sites Call Success Rate Source: VZW Drive Testing 100% 80% 60% 40% 20% 0% Hurricane Ivan verizon VZW Carrier Carrier Carrier Carrier Carrier D E A Sustaining our 'Best Network' Advantage 23

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