Despegar Results Presentation Deck slide image

Despegar Results Presentation Deck

Key Focus Areas Continue Driving More Profitable Product Mix While Diversifying Revenue Streams 5571 Focus Areas Revenue Diversification Multichannel Customer Focus Objectives Packages (% of GB) GB weight MEX + BRA B2B/B2B2C as % of total GB App share of online B2C¹ (% transactions) # of Loyalty Members (M) % of point redemptions NPS post Trip (1) 2019: D!. 2022: D! + BD. 2023: D! + BD + VF+ VN. (2) Decline due to COVID-19 pandemic 3Q19 21% 53% 6% 26.8% 0.0 0% 68.3% 3Q22 3Q23 26% 55% 11% 34.5% 9.1 5.5% 63.9%² 30% 61% 15% 40.1% 19.9 10% 67.5% 8
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