LegalZoom.com Results Presentation Deck slide image

LegalZoom.com Results Presentation Deck

Subscription Revenue Details Subscription Revenue $69M $73M 29% $81M $84M $91M $91M $91M Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 $97M Year-over-year Growth % 24% 29% 29% 32% 25% 13% 15% Subscription Units(1) ARPU (2) 1,215K $230 Q2'21 Sub Units ARPU 3% 25% 1,264K $231 $236 Q3'21 21% 1,329K 5% 1,394K 1,415K 1,441K 1,362K $244 6% Q4'21 Q1¹22 Q2'22 Q3'22 Q4'22 Q1'23 Year-over-year Growth % 22% 19% $252 $259 $258 $259 8% 15% 12% 10% 1,501K 12% 8% 9% 10% 6% (1) We define the number of subscription units in a given period as the paid subscriptions that remain active at the end of such period, including those that are not yet 60 days past their subscription order dates, excluding subscriptions from our employer group legal plan and small business concierge subscription service, for which we ceased acquiring new subscribers in October 2020. Refunds, or partial refunds, may be issued under certain circumstances pursuant to the terms of our customer satisfaction guarantee. (2) We define average revenue per subscription unit, or ARPU, as of a given date as subscription revenue for the 12-month period ended on such date, or LTM, divided by the average number of subscription units at the beginning and end of the LTM period, excluding revenue and subscription units from our employer group legal plan and small business concierge subscription services, for which we ceased acquiring new subscribers in October 2020. Z 13
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