Investor Presentation November 2021
Cost inflation constantly addressed through yield &
contract management
Deutsche Post DHL
Group
DHL Express
DGFF
DSC
DeCS
P&P Germany
Transportation costs
€24bn
(38% of total)
Staff costs
€22bn
(35% of total)
Regular general price
increase (GPI), based on
bottom-up local market
situation, incl. inflation;
Emergency Situation
Surcharge (ESS)
Freight rate
development is inherent
to gross profit
management
Offset by improvements
in labour productivity
Inflation based pricing:
Transport provided
based on management
fee and partly open-
book contracts
Inflation-linked pricing
and labour
optimization
Regular general price
increase (GPI), based on
bottom-up local market
situation, incl. inflation
Regular general price
increase (GPI)
Note: Union agreement
extended until
31.12.2022, providing
full visibility on wage
increase: 3.0% (1.1.21)
and 2.0% (1.1.22)
Fuel costs
€1.7bn
(3% of total)
Fuel surcharge
Fuel price fluctuations
are reflected in freight
rate movements
INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | NOVEMBER 2021
Fuel surcharges /pass-
through as part of
customer contracts
Reflected in local cost &
yield management
Opportunistic fuel
hedging, many districts
served by foot / bike/
trike delivery
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