Investor Presentation November 2021

Deutsche Post DHL Group E-commerce is a profitable growth driver for DHL Express [2013 ] 2019 ☐ 2020 ] Network Characteristics Shipments per Day Weight per Shipment Revenue per Kilo B2C Characteristics Volume growth drives better utilization of existing network Lower weight per shipment Higher RpK related to lower WpS Profitability Impact B2C volume Share 10%+ 35%+ 45%+ First mile Hub sort Last Mile More pieces per stop at pickup Better utilization of existing infrastructure, with high degree Better utilization of existing capacity, with lower WPS being advantageous Optimize residential delivery via On Demand Delivery & Drop Off Locations and increased delivery density due to B2C Growth EBIT margin Airlift 9% 12% 14% INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | NOVEMBER 2021 30

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