ING 1Q2023 Financial Targets Update

Fees supported by daily banking, fee base growing Net fee & commission income per business line (in € mln) Net fee & commission income per product category (in € mln) 933 888 876 888 896 933 888 876 888 896 112 92 96 105 106 324 280 295 318 323 267 226 194 201 217 275 253 230 214 224 265 247 238 258 244 334 357 353 360 351 290 323 349 324 329 1Q2022 2Q2022 3Q2022 4Q2022 1Q2023 1Q2022 2Q2022 3Q2022 4Q2022 1Q2023 Retail Benelux Retail C&GM Daily Banking Lending Investment products Other¹) Wholesale Banking Compared to the high level of 1Q2022, fees were mainly impacted by lower investment product fees Fees were up in Retail Benelux, driven by strong growth in daily banking, reflecting increased fees on payment packages and new service fees ■ In Retail C&G, lower investment product fees reflected lower stock markets and subdued trading activity while lending fees were lower due to reduced activity in mortgage markets. Fees were also impacted by ING's exit from the French retail market ■ Fees in Wholesale Banking were stable, as higher fees in Lending and Financial Markets compensated for the impact of reduced deal flow and lower commodity prices in Trade and Commodity Finance Sequentially, fees slightly increased, mainly driven by higher fees in Wholesale Banking, where growth in Financial Markets offset lower fees from Lending and Corporate Finance. In Retail Banking, higher fees in daily banking and investment products offset higher commissions paid to agents 1) Other includes insurance products and Financial Markets 11

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