Performance and Capital Position Overview
RRD - Important Actions Throughout the Organisation
A results focused culture continues to be driven top down throughout the organisation via a number of important actions...
Star chamber
sessions
RRD asset quality
benefits tracking
•
•
Department 'stretch' targets, focused on materially outperforming budget for all key asset quality metrics,
are set at the outset of each quarter
Stretch targets are supported by specifically identified and measurable actions
Star chamber sessions are held by the CEO, GCRO and D-RRD with all departments fortnightly
Performance continuously assessed with immediate corrective actions taken
Quarterly asset quality 'stretch' targets embedded in a benefits tracker update daily - deal by deal
granularity
Provides continuous visibility on expected quarterly results, with 'gap' analysis identifying urgent action
areas
RRD weekly
pipeline calls
Daily monitoring
of early arrears
•
Weekly pipeline calls are held by D-RRD with all team leaders across SME, Recoveries Retail/SME and
Recoveries Corporate
Provides visibility on weekly applications, approvals and deal executions over the entire 'small ticket' book
and the strategically important large ticket Corporate Recoveries book
Weekly 'promises' are closely monitored driving 'results focused' behavior across the book
Risk lead a continuous review of early arrears and re-defaults across the book allowing issues to be
identified early
•
Corrective actions immediately taken where relevant
DINO
Bank of Cyprus
51View entire presentation