Sinch Mergers and Acquisitions Presentation Deck
SaaS-based monetization
M
For Mid-sized Companies
all messaging apps
✓ all features
✓ unlimited chats
✓ support (email, messaging
app) from Monday until
Friday 9 am until 5 pm CET
✓ 1 channel included
✓ 5 Agents included
✓ 1,000 Monthly Active
Users included
✓ SLA uptime of 99.00%
✓ MessengerPeople DPA/T&C
from 499€ monthly
L
For Large Companies
✓ all messaging apps
✓ all features
✓ unlimited chats
✓ support (email, messaging
app) from Monday until
Friday 9 am until 5 pm CET
✓ multiple channels possible
✓ 10 Agents included
✓ 5,000 Monthly Active Users
included
✓ SLA uptime of 99.00%
✓ MessengerPeople DPA/T&C
from 999€ monthly
XL
For Individual Solutions
✓ all messaging apps
✓ all features
✓ unlimited chats
✓ 24/7 support (phone, email,
messaging app) upon
request
multiple channels possible
✓ number of agents as needed
number of Monthly Active
Users as needed
✓ SLA uptime of more than
99.00% upon request
✓ DPA/T&C can be negotiated
upon request
upon request
●
• Core target group is mid-sized
businesses with high level of
customer interactions
●
●
messengerpeople
●
Tutorials and guides to drive online
lead generation
Simple product & packaging with
rapid time-to-value
85% of use cases relate to
Pre-Sales and Customer Service
●
• 92% of revenues from SaaS
application suite, 8% from API
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