Telia Company Results Presentation Deck
Transforming to digital
2021 laid the foundation ...
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Mobilized Telia wide transformation, embedded in all
markets and our operating plan
Decided on digital target blueprint - e.g. CX
principles, IT architecture
Re-defined the Telia Way of Working for execution
excellence - SAFe/agile, transformation cockpit
Delivered foundational digital building blocks and
generated some immediate value already
to re-invent a better Telia
€
Digital native omni-channel experiences
for customer and market operations
Products Processes
Partner
Inspiring
customers
5P
People
Connecting
everyone
Plat-
forms
through
building and scaling our 5Ps across the group
for maximised re-use of common assets
Transforming
to digital
Delivering
sustainably
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