#1Acquisition of ACL Mobile 15 June 2020 Oscar Werner CEO Roshan Saldanha CFO Thomas Heath Chief Strategy Officer & Head of Investor Relations sinch#2SEK 5.6bn revenue in the past 12 months SEK 646m Adj. EBITDA in the past 12 months $ Customer engagement through mobile technology Scalable cloud communications platform for messaging, voice and video 100%) Consumer penetration SEK 37bn 766 Market Cap people Profitable since our foundation in 2008 血 (O))) 40 billion engagements per year 33 countries with local presence Publicly listed on NASDAQ in Stockholm Serving 8 of the 10 largest U.S. tech companies >600% gross profit growth since IPO in 2015 Growing, global, multi-billion USD market sinch 2#3Track record of profitable growth SEK million 3,500 3,000 2,500 2,000 1,500 1,000 500 0 2016 2018 ACL 2019 SDI 2017 Gross profit Adj EBITDA Acquisitions I Wavy L12M Acquisitions of Wavy and SDI are both pending regulatory approval. Sinch L12M includes Chatlayer. Synergies refer to expected for Wavy and SAP Digital Interconnect, estimated mid-point, at full run rate. Exchange rates as of 12 June 2020. Synergies ACL SDI Wavy Focus on Gross profit since pass- through revenues vary between geographies 54% gross profit growth in Q1 20, of which 36% organic Acquisitions of Wavy, SDI and ACL Mobile adding significantly to our scale and profitability 3#4Growth markets Messaging Application-to-Person (A2P) messaging is used across the world for ever-more use cases ● USD 17 bn market size for A2P SMS (MobileSquared), other estimates vary between USD 15-50 bn Business usage of SMS continues to grow >100% growth rates expected in business messaging through next-generation messaging channels like WhatsApp & RCS CPaaS Communications Platform as a Service (CPaaS) allows businesses to easily integrate messaging, voice and video services into their own applications ● ● ● Juniper Research sees a 35% growth CAGR (USD 1.1 bn in 2016 to 6.7 bn in 2022) Gartner expects a 50% growth CAGR (USD 618 m in 2016 to 4.63 bn in 2021) IDC forecasts a 57% growth CAGR (USD 867 m in 2016 to 8.2 bn in 2021) 4#5Playbook for profitable growth Software- as-a-Service Connectivity ● ● • Ensure leading direct global connectivity without middlemen Differentiate through superior quality, scale and reach Benefit from market growth and continue to win market share ● Empower businesses to leverage rich and conversational messaging Increase our software value-add (CPaaS) in addition to our connectivity offering Increase stickiness with maintained scalability ● sinch LO 5#6Leveraging M&A to meet strategic objectives Technology & Go To market Scale and profitability Complementary technology that fits our strategic product roadmap • Go To Market-ability in relevant products and geographies Increased software value-add with higher gross margin Future growth drivers ● ● ● • Acquire sticky customer relationships Add direct operator connections in new markets • Extract synergies by transferring traffic to Sinch's technology platform EV/EBITDA-accretive: acquiring profit at a valuation below our own ● sinch 6#7Strategic acquisitions Founded as CLX Networks * 2008 Technology & Go To Market Scale and profitability IPO 2016 2017 mblox Sinch! Voice, video, verification XURA dialogue Australia, USA, Germany, Western Europe Central Europe South East Asia Acquisitions of Wavy and SAP Digital Interconnect are pending regulatory approval 2018 + vehicle Personalized video unwire Nordics sinch One brand 2019 Amy Elefant Rich messaging, Low code tools TWW Brazil 2020 Chatlayer.ai Conversational Al WAVY SMS Latin America WAVY Innovation Next-generation messaging SAP SAP Digital Interconnect Americas, Europe, APAC ACL India, Southeast Asia 7#8Deal rationale ACL Mobile Deal rationale Integration Financials • Leading cloud communications provider in India and Southeast Asia ● . Strong customer base with leading position in Banking & Finance • Significant scale with 47 billion business messages handled in the past 12 months • 288 employees in India, UAE and Malaysia Significant scale in the world's second-largest mobile market with a 1.3 billion population • More than 500 large enterprise customers, including the majority of India's privately-owned banks Highly accretive deal, fits Scale and Profitability category Direct operator connections in India & competitive cost structure for further expansion in Asia ● ● ● ● ● Maintained leadership with ACL founder & CEO Sanjay K Goyal joining Sinch Utilisation of ACL's direct operator connections in India, UAE and Malaysia for all Sinch customers Further synergy assessment after ACL and SDI transactions have closed . Sinch pays a total enterprise value of INR 5,350m (SEK 655m) • Revenues of INR 4,959m, gross profit of INR 1,091m and Adj EBITDA of INR 480m in the last 12 months - this corresponds to revenues of SEK 607m, gross profit of SEK 134m, and EBITDA of SEK 59m • Like-for-like gross profit growth of 13 percent in the 12 months ending March 2020 ● • Transaction expected to close in Q3 2020 with 82% acquired upfront and 18% on or after Dec 1, 2020 ● 8#9India ур ● ● ● ● ● India 2nd largest mobile market in the world with a population exceeding 1.3 billion¹ 1.2 billion mobile subscribers2 and ~50% smartphone penetration World's highest data usage per smartphone³ at 9.8 GB/month Rapidly digitalizing economy; second only to Indonesia4 World's largest WhatsApp market5 with 400 million users in July 2019 Sources: (1) World Bank (2) Telecom Regulatory Authority of India (TRAI), January 2020 (3) Ericsson Mobility Report, June 2019 (4) McKinsey "Digital India", March 2019 (5) Techcrunch 9#10ACL Mobile Founded in 2000 Cloud communications platform for real-time communications over SMS, WhatsApp, IP Messaging and voice More than 500 enterprise customers, including the majority of India's privately-owned banks 47 billion messages sent on behalf of businesses in the 12 months ending March 2020 288 employees with 5 offices in India plus Dubai (UAE) and Kuala Lumpur (Malaysia) Customer segments ▪ Banking ■ Insurance ■ International ■ Online ■ Other ● ● ● ● Axiom Enterprise communications platform to intelligently orchestrate real-time communications with customers across multiple channels Used by over 30 banks and financial institutions Meets Reserve Bank of India requirement to confirm electronic banking transactions by SMS. Generates ~ 40% of total ACL messaging volumes Flexible deployment options • On premise Cloud ● Secure, flexible and reliable Role-based access controls End-to-end encryption Sensitive information masking Database agnostic 99.999% uptime ● ● ACL ● ● 10#11● ● Tier 1 Connectivity for: ● p ● Sinch Tier 1 Super Network ACL adds direct End-to-end control Enhanced security Speed and throughput Improved redundancy Broader feature support airtel O vodafone connections to all mobile operators in India, UAE and Malaysia Jio Idea 22 BSNL Connecting India etisalat celcom 350+ direct mobile operator connections d digi maxis U yes XOX. MOBILE mobile unifi Tune Talk 11#12Financial leverage -1.0 Q1 20 reported Pro forma net debt/Adjusted EBITDA -0.9 + TWW & my Elefant -0.8 + Chatlayer 2.7 2.2 ill Acquisitions of Wavy and SDI are both pending regulatory approval. + SDI 3.2 + Wavy + ACL ● ● ● ● Pro forma calculation include last 12 months of Adj EBITDA for acquired entities Financial target is to maintain Net debt < 2.5x adjusted EBITDA over time Pro forma Net debt/Adj EBITDA of 3.2x is within the constraints set by bank and corporate bond covenants Leverage expected to decline in coming periods as EBITDA grows and cash is generated 12#13Integration process Deal scouting Due diligence Signing WAVY SAP SAP Digital Interconnect ACL Integration planning. ● ● · ● ● ● ● ● ● Purchase agreement signed March 2020 Regulatory approval process is ongoing Expected to close H2 2020 Integration planning together with Wavy management, as applicable under competition rules Purchase agreement signed May 2020 Regulatory approval process is ongoing Expected to close H2 2020 Closing Integration planning together with SDI management, as applicable under competition rules Purchase agreement signed June 2020 Expected to close Q3 2020 Further synergy assessment after ACL and SDI transactions have closed D TWW myElefant Chatlayer.ai Integration phase ● ● ● ● ● ● ● Transaction closed October 2019 Platform integration ongoing Transaction closed October 2019 Targeting U.S. launch this year Full virtualization and integration with Sinch platform is ongoing Transaction closed April 2020 Al-powered conversations now powered by Sinch connectivity Deeper integration is ongoing sinch 13#14Rising message volumes 4.0 3.5 3.0 2.5 2.0 1.5 1.0 0.5 0.0 Number of transactions per month (billions) 2016 2017 2018 2019 2020 ● Acquisition of TWW and myElefant adding significant volumes in October-November 2019 Significant volume increase in March 2020 partly related to Covid-19 Growth from existing customers, new customers, new use cases 14#15Financial targets 14.0 12.0 10.0 8.0 6.0 4.0 2.0 0.0 Adjusted EBITDA per share, rolling 12 months Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar 2017 2019 2020 2016 2018 Targets: Adjusted EBITDA per share to grow 20% per year ● Net debt < 2.5x adjusted EBITDA over time Performance: Adjusted EBITDA per share grew 52% in Q1 20, measured on a rolling 12 month basis ● Net debt/EBITDA of -1.0x, measured on a rolling 12 month basis at the end of Q1 20 Pro forma Net debt/Adj EBITDA of 3.2x with acquisitions of Wavy, SAP Digital Interconnect and ACL 15#16Thanks!