#1ZipRecruiter Corporate Presentation January 2022 A 9 ZipRecruiter S 3 C 3 Let's Find Jobs For You Any industry. Any location. Any experience level Enal Addvis V Get Started R 8 Snat & Medun busnesses H N 6 Y NETFLIX M 11 - aetna -- K . 8 L 2 O P I Employers interested in you! AT&T Operations Coordinator-$70K-$90K J.P. Morgan Chase Operations Manager $60K-$85K The Home Depot TARGET ! verizon Post a J#2LEGAL NOTICE This presentation has been prepared by ZipRecruiter, Inc. ("we," "us," "our," the "Company," or "ZipRecruiter"). The information set forth herein does not purport to be complete or to contain all relevant information. Statements contained herein are made as of January 5, 2022 unless stated otherwise. This Presentation contains "forward-looking" statements within the meaning of the federal securities laws, and these statements involve substantial risks and uncertainties. Forward-looking statements can be identified by words such as "may," "believe," "anticipate," "expect," "intend," "plan," "project," "projections," "business outlook," "estimate," or other similar expressions. These statements may relate to, but are not limited to, expectations of future operating results or financial performance, our market size and growth opportunities and strategies, competitive position, technological capabilities, and objectives of management for future operations, as well as assumptions relating to the foregoing. Forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified. You should not put undue reliance on any forward-looking statements. Forward-looking statements should not be read as a guarantee of future performance or results and will not necessarily be accurate indications the times at, or by, which such performance or results will be achieved, if at all. Forward-looking statements are based on information available at the time those statements are made and management's good faith beliefs and assumptions as of that time with respect to future events and are subject to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in or suggested by the forward-looking statements. In light of these risks and uncertainties, the forward-looking events and circumstances discussed in this presentation may not occur and actual results could differ materially from those anticipated or implied in the forward-looking statements. These risks and uncertainties include, but are not limited to: our ability to attract and retain employers and job seekers; our ability to compete with well-established competitors and new entrants; our ability to achieve and/or maintain profitability; our ability to protect, maintain and enhance our brand and intellectual property; our dependence on macroeconomic factors; our ability to maintain and improve the quality of our platform; our dependence on the interoperability of our platform with mobile operating systems that we do not control; our ability to successfully implement our business plan during a global economic downturn caused by the COVID-19 pandemic that may impact the demand for our services or have a material adverse impact on our and our business partners' financial condition and results of operations; our ability and the ability of third parties to protect our users' personal or other data from a security breach and to comply with laws and regulations relating to consumer data privacy and data protection; our ability to detect errors, defects or disruptions in our platform; our ability to comply with the terms of underlying licenses of open source software components on our platform; our ability to expand into markets outside the United States; our ability to achieve desired operating margins; our compliance with a wide variety of U.S. and international laws and regulations; our reliance on Amazon Web Services; our ability to mitigate payment and fraud risks; our dependence on our senior management and our ability to attract new talent; and the other important risk factors more fully discussed and described in documents we have filed with the Securities and Exchange Commission ("SEC"), including our Quarterly Report on Form 10-Q for the three months ended September 30, 2021 filed the SEC. In addition, we operate in a very competitive and rapidly changing environment. These documents are available on the Investor Relations section of our website at https://ziprecruiter-investors.com/financials/sec-filings/default.aspx and on the website of the SEC. Numerical figures in this presentation may be subject to rounding adjustments. Accordingly, numerical figures shown as totals in various tables or graphs may not be arithmetic aggregations of the figures that precede them. This presentation does not purport to contain all of the information that may be relevant to an evaluation of our company. In all cases, the interested parties should conduct their own independent investigation and analysis. Neither we nor our affiliates or representatives make any representation or warranty, express or implied, as to the accuracy or completeness of this presentation. In addition to financial information presented in accordance with U.S. generally accepted accounting principles ("GAAP"), this presentation includes certain non-GAAP financial measures, including Adjusted EBITDA. These non-GAAP measures have limitations as analytical tools and are presented for supplemental informational purposes only, and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. For example, other companies may calculate non-GAAP financial measures differently or may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP financial measures as tools for comparison. A reconciliation of these measures to the most directly comparable GAAP measures is included in the Appendix to this presentation. This presentation contains statistical data, estimates and forecasts that are based on independent industry publications or other publicly available information, as well as other information based on our internal sources. This information involves many assumptions and limitations, and you are cautioned not to give undue weight to these estimates. We have not independently verified the accuracy or completeness of the data contained in these industry publications and other publicly available information. Accordingly, we make no representations as to the accuracy or completeness of that data nor do we undertake to update such data after January 5, 2022. The trademarks included herein are the property of the owners thereof and are used for identification purposes only and shall be considered nominative fair use under trademark law. Such use should not be construed as an endorsement of the products and services of ZipRecruiter. ZipRecruiter 2#3ZIPRECRUITER HIGHLIGHTS Q3 2021 Revenue $212.7M +107% y/y Q3 2021 Quarterly Paid Employers 169.5K +89% y/y Aided brand awareness among US employers¹: 82% 1: Based on our ZipRecruiter Brand Awareness Survey, 2020, an internal company-designed survey of 602 participants, which included (1) certain persons who had been involved in hiring processes and had used, or intended to use, online job posting websites within the preceding two years in connection with such hiring processes, (2) decision makers at hiring sites or systems, or influencers in the process of hiring candidates and (3) business owners, human resource managers, and non-human resource managers for various small, medium and large U.S.-based companies. The survey responses were used to measure brand health dimensions for us within the U.S. employer market and to explore how we benchmark against our competition. We designed the Brand Awareness Survey in accordance with what we believe are best practices for conducting a survey. Nevertheless, while we believe this survey is reliable, it involves a number of assumptions and limitations, and no independent sources have verified such survey Note: Revenue figures are GAAP. All other figures are Non-GAAP. See Appendix below for additional information regarding non-GAAP measures used in this presentation and a reconciliation of GAAP to Non-GAAP measures ZipRecruiter 3#4LABOR DEMAND IN AMERICA IS HIGH In millions 7.3 11 Mar-19 7.2 ZipRecruiter Jun-19 7.1 Sep-19 6.7 Dec-19 5.8 Mar-20 US Job Openings 6.1 Jun-20 6.6 Sep-20 6.8 Dec-20 8.3 Mar-21 US job openings based on JOLTS data from the U.S. Bureau of Labor Statistics as of November 15, 2021 https://www.bls.gov/charts/job-openings-and-labor-turnover/opening-hire-seps-level.htm 10.2 Jun-21 10.4 Sep-21 4#5PENT UP LABOR SUPPLY 1 13+ million people are currently unemployed or underemployed in the U.S. 30+ million² Americans who change jobs each year 2 1: U.S. Bureau of Labor Statistics as of September 2021 2: U.S. Bureau of Labor Statistics, Employee Tenure Summary - Employee Tenure in 2020, September 22, 2020 (22% of American wage and salary workers who change jobs with a year or less of tenure) ZipRecruiter#6ACTIVELY CONNECTING PEOPLE TO THEIR NEXT GREAT OPPORTUNITY ●● 0#7OUR MARKETPLACE CONNECTS EMPLOYERS AND JOB SEEKERS EMPLOYER 2.8M+ EMPLOYERS OF ALL SIZES Senior Accountant BLN Global, Houston, TX Job Description Qualifications Benefits Great Match JOB SEEKER 110M SEEKERS Source: Internal ZipRecruiter data Note: Data is as of 31-Mar-2021 and includes business and job seekers who have come to ZipRecruiter for their hiring and job search needs since the founding of ZipRecruiter in 2010 ZipRecruiter 7#8MATCHING THAT LEARNS Resume Search Activity Application Activity Employer Response JOB SEEKERS Suggested Jobs Invite To Apply Email Alerts Employer Communication ZipRecruiter MARKETPLACE SIGNALS $ H BETTER RESULTS Job Description Resume Views Candidate Ratings Contact Info Requests EMPLOYERS Suggested Candidates To Invite To Apply Search For Similar Candidates 8#9WE ARE RATED THE #1 APP #1 RATED JOB SEARCH APP FOR JOB SEEKERS on iOS and Android¹ 1 Based on ratings information for the Google Play Store and Apple App Store from the AppFollow platform as of March 31, 2021 for the job seeker apps of ZipRecruiter, CareerBuilder, Craigslist, Glassdoor, Indeed, LinkedIn, and Monster. 2 Based on G2 satisfaction ratings as set forth in G2, Best Job Boards Software, https://www.g2.com/categories/job-boards?utf8-%E2%9C%93&order-top_shelf (last visited January 25, 2021). ZipRecruiter 9:41 Fresh Jobs Your Application Was A Great Match! Tap to view similar jobs MOBILE APPLY Type Comp Benefits Search Jobs Operations Coordinator Key Care Inc. in Santa Monica, CA Full-Time $67K Annually Health, 401k, Vision, Dental MOBILE APPLY ill? #1 RATED EMPLOYMENT MARKETPLACE in the U.S.² 9#10FLEXIBLE BUSINESS MODEL ALIGNED WITH EMPLOYER SUCCESS Dashboard ZipRecruiter + ZipRecruiter Candidates Candidates Jobe Messages Due Database Flat-Rate Pricing Help 81% of revenue* New 24 candidates 5 Hugo Li View original resume Erica Hill Unrated View original resume Craig Woods View original resume Elizabeth Collier View original resume Haylie Farmer Applied to Sales Manager-C "Based on the three months ended September 30, 2021. Great Match Great Manch Great Manch Daily, monthly and annual subscription plans Actions Performance-Based Pricing Campaign Performance Accounts Campaigns Budgets Apply Rate Total Spend 19% of revenue* O Total Applies ● Q 0 0 Hi Caroline V Cost-per-click on job postings 10#11MULTIPLE REVENUE GROWTH PATHS ACROSS EACH PRICING MODEL Flat-Rate Pricing (Subscription Plans | Daily, Monthly & Annual) ZipRecruiter Broad distribution across partner network Premium placements in email alerts and other ad products Additional job slots Job posting enhancements (to help ad stand out from the rest) Personalized outreach: invite to apply Performance-Based Pricing (Cost-per-click on job postings) O Land-and-expand: grow spend base by incorporating more of an employer's jobs into campaigns Pay more, get more: increase CPCs to get more and better job seeker traffic 11#12SOPHISTICATED BACK END ENSURES RIGHT UNIT ECONOMICS FOR EACH CUSTOMER ACROSS BOTH PRICING PLANS Flat-Rate Pricing Performance-Based Pricing Employers / Demand ZipRecruiter Customer Presentation $ per day Budget & Target CPC ›› System Budget & Target CPC Margin structure is similar between Flat-Rate and Performance-Based Pricing 12#13SIMPLE EMPLOYER JOURNEY 9:41 9:41 Monday, June 3 JOB SEARCH Found a job I think you'll like: Art Director ZipRecruiter 3m ago When a job is posted, Al invites the best job seekers in the ZipRecruiter marketplace to apply 8/35 candidates reviewed. Please rate each candidate in the list! David S. Creative Director at Signal Art Ltd. Senior Art Director at Pixel Lane Co. Digital Art Director at Pixel Lane Co. Sarah K. Lead Designer at DigiNova Designs Senior Graphic Designer at Orion Spaceways Graphic Designer at Nimblespace Lily C. Art Director at ESMB Design Art Director at BLN Global Senior Designer at BLN Global Erik V. Lead Designer at Environs Solutions Senior Graphic Designer at SMO Creative Junior Graphic Designer at SMO Creative Jean W. Graphic Designer at Live Inc. Graphic Designer at Rocket Startun Co → 9 s W Applicants can be rated by the employer as they come in Drew S. Eric N Tara H. Lani L. Sarah K. Cole W. Lilly C. 3 Scott F. Chad T Daniel M. Al learns employer preferences and invites similar candidates to apply 13#14YOU CAN SEE THE RATE OF IMPROVEMENT IN THE METRICS 1 As of Q4 2020 39% Dec-2017 ZipRecruiter "Great Match" Thumbs Up Rate Over Time 45% Dec-2018 51% Dec-2019 s 56% Dec-2020 80% of companies receive a quality candidate within the first 24 hrs¹ 80% 14#15WHICH DECREASES TIME TO HIRE 39 Days ZipRecruiter Q4'16 Quarterly Average Number of Days Job Stays Posted 26 Days Q4'17 24 Days Q4'18 17 Days Q4'19 16 Days Q4'20 15#16SIMPLE JOB SEEKER JOURNEY MOBILE APPLY You're a Fair Match Pay Benefits Type EEO Warehouse Sorter Santa Monica, CA $18 Hourly Medical, 401K, Dental Full Time 1-Tap Apply D ZipRecruiter O MOBILE APPLY ERO Administrative Assistant Santa Monica, CA You're a Great Match!" Pay Benefits Type $18 Hourly Medical, 401K, Dental Full Time 1-Tap Apply D O Guidance on which jobs are a match d + Peter, I think you'll want this job Inbox x Phil @ ZipRecruiter <[email protected]> to peter Hi Peter, I have a job that I think might be a good fit for you. Check out the description and hit 1-Click Apply if you like what you see. Administrative Assistant - Tech Network Co - Santa Monica, CA An industry leading company, specializing in commercial Curated opportunities 10:13 Monday, August 27 .... ZIPRECRUITER JOB SEARCH Your Application Was Viewed! Administrative Assistant in Santa Monica, CA now Updates when the employer reads their application or gives them a rating 16#17"INVITE TO APPLY" CHANGES THE WAY THE WHOLE HIRING CATEGORY WORKS ZipRecruiter Danielle Smith RECRUITER | BROADWAY DESIGNS ZipRecruiter Top Job Seekers in Market For Designer at Broadway Designs in Los Angeles, CA Candidate Rachel Black Talented Designer with Passion! Los Angeles, CA Jenny Wilson Design lead and manager for 10 years Austin, TX Jacob Jones No detail is too small Venice, CA Kathryn Murphy Available for work now! Downtown LA, CA Resume Summary Sr. Designer at Design 44 Bachelor of Fine Arts, UCLA O Product Design Lead at Brooklyn Arts BS in Psychology at Pepperdine Graphic Designer e Bachelor of Fine Arts, OTIS AIGA Certification Freelance Visual Designer BA, Oberlin College Invite to Apply Invite to Apply Invite to Apply Invite to Apply Invite to Apply 17#18JOB SEEKERS GO FROM SEARCHING TO GETTING RECRUITED Source: Internal ZipRecruiter data as of September 30, 2021 ZipRecruiter Broadway Design is Interested in You as a Designer +71% thumbs up rate from employers when directly invited EEO Broadway Designs is interested in you! Hi Rachel, I found your resume on ZipRecruiter and you look like a great fit! Please apply to my job below. Apply Now 18#19COMPELLING MARKETING OVER TIME HAS MADE US A HOUSEHOLD NAME WITH 82% AIDED BRAND AWARENESS abc POD SAVE AMERICA CAN FOX HOWARD S STERN MIKE ROWE The Daily THE WAY I HEARD IT + Spotify TNT CNBC tbs Å Akimbo a podcast from SETH GODIN -the BILL SIMMONS PODCAST- freedom H HISTORY Usa HGTV bravo WONDERY ESPA ARMCHAIR EXPERT AMERICAN HISTORY TELLERS Ⓒ ELVIS DURAN AND THE MORNING SHO COMEDY 1 RISE. PODCAST with Rachel Hillia pandora® Discovery CHANNEL EXPER JOE THE ROGAN ENCE амс MU Based on our ZipRecruiter Brand Awareness Survey, 2020, an internal company-designed survey of 602 participants, which included (1) certain persons who had been involved in hiring processes and had used, or intended to use, online job posting websites within the preceding two years in connection with such hiring processes, (2) decision makers at hiring sites or systems, or influencers in the process of hiring candidates and (3) business owners, human resource managers, and non-human resource managers for various small, medium and large U.S.-based companies. The survey responses were used to measure brand health dimensions for us within the U.S. employer market ZipRecruiter and to explore how we benchmark against our competition. We designed the Brand Awareness Survey in accordance with what we believe are best practices for conducting a survey. Nevertheless, while we believe this survey is reliable, it involves a number of assumptions and limitations, and no independent sources have verified such survey 19#20RECRUITING IS A BIG CATEGORY IN THE US U.S. Employment & Recruiting Agencies and Staffing & Temp Market Online Recruitment Sites $13bn+ $205bn+ Source: Based on the following published reports: (i) IBISWorld Inc., Office Staffing & Temp Agencies in the US, Dec-2020, (ii) IBISWorld Inc., Employment & Recruiting Agencies in the US, Mar-2021, and (iii) IBISWorld Inc., Online Recruitment Sites, Mar-2021. Note: Represents 2021 estimated market size; $205bn+ figure represents summation of "Office Staffing & Temp Agencies in the US" market and "Employment & Recruiting Agencies in the US" market. ZipRecruiter 20#21ONLINE RECRUITING GROWING FASTER THAN THE CATEGORY OVERALL Online Recruiting Share % of Total Market Online Recruiting (2016-2025 CAGR): 14.1% Rest of Market (2016-2025 CAGR): 0.2% 3% 2016 6% 2020 8% 2025 Source: Based on the following published reports: (i) IBISWorld Inc., Office Staffing & Temp Agencies in the US, Dec-2020, (ii) IBISWorld Inc., Employment & Recruiting Agencies in the US, Mar-2021, and (iii) IBISWorld Inc., Online Recruitment Sites, Mar-2021. Note: All data is US only; Online Recruiting market based on IBISWorld "Online Recruitment Sites" market; Total Recruiting Market based on IBISWorld "Office Staffing & Temp Agencies in the US" + "Employment & Recruiting Agencies in the US." ZipRecruiter 21#22OUR GROWTH STRATEGIES Increasing the number of employers in our marketplace ZipRecruiter Increasing the number of job seekers in our marketplace Linco प्रमु Strengthening our artificial intelligence powered technology platform $ Continuing to optimize performance- based pricing [3€ Building an enduring brand Expanding our global footprint 22#23OUR ZIPRECRUITER TEAM INDEPENDENT BOARD MEMBERS Emilie Choi coinbase Linked in EXECUTIVE TEAM Renata Dionello Chief People Officer DISNEY SONY PayPal ebay Ryan Eberhard Chief Product Officer SCIENCE Murad. Note: logos represent prior experience ZipRecruiter mylife Cipora Herman facebook Amy Garefis Chief Accounting Officer SONY WEDBUSH lan Siegel Co-Founder & CEO ebay Rent.com Qasim Saifee Chief Operating Officer stamps Blake Irving GoDaddy YAHOO! yahoo! DISNEY Openx .com® SCOPELY Citysearch Ryan Sakamoto Chief Legal Officer VIRTU FINANCIAL MMcDermott Will & Emery WEDBUSH Brian Lee legalzoom shoedazzle THE H XAP FOURSQUARE OTHE Boris Shimanovsky Chief Technology Officer factual. David Travers President Disney rustic canyon ATHEROS Eric Liaw IVP Tim Yarbrough Chief Financial Officer Qualcomm Aol. CONVERTRO 23#24STRONG REVENUE GROWTH AT SCALE $96 Q1'19 16% $ 109 Q2'19 19% Note: Total Revenue is GAAP ZipRecruiter $ 113 $113 $ 113 Q3'19 Q4'19 18% 17% Quarterly Revenue Q1'20 18% $88 Total Revenue (19)% $ 103 Q2'20 Q3'20 Q4'20 Q1'21 (9)% $ 114 Total Revenue ($M) $125 2% 11% YOY Growth $ 183 Q2'21 109% $ 213 Q3'21 107% Annual Revenue $ 430 2019 18% $418 2020 (3)% 24#25KEY REVENUE DRIVER: SCALING EMPLOYER SIDE OF MARKETPLACE OVER TIME 104,352 Q1'18 ZipRecruiter 111,027 Q2'18 111,934 Q3'18 104,632 101,671 Q4'18 Q1'19 Quarterly Paid Employers 110,445 112,655 Q2'19 Q3'19 102,541 Q4'19 98,456 Q1'20 76,867 Q2'20 89,810 Q3'20 89,636 Q4'20 114,705 Q1'21 169,191 169,535 Q2'21 Q3'21 25#26CONSISTENTLY DELIVERING INCREASING VALUE FOR EMPLOYERS OVER TIME $790 Q1'18 Revenue Per Paid Employer Revenue per Paid Employer equals total Company revenue in a period divided by Paid Employers in the same period ZipRecruiter $818 Q2'18 $854 Q3'18 $923 Q4'18 $942 Q1'19 $983 $1,000 Q2'19 Q3'19 +14% CAGR $1,098 Q4'19 $1,151 $1,140 $1,145 Q1'20 Q2'20 Q3'20 $1,276 Q4'20 Paid Employers 104,352 111,027 111,934 104,632 101,671 110,445 112,655 102,541 98,456 76,867 89,810 89,636 $1,093 $1,081 Q1'21 Q2'21 $1,254 Q3'21 114,705 169,191 169,535 26#27PROVEN ABILITY TO DEEPEN OUR ENGAGEMENT $800 $700 $600 $500 $400 $300 $200 $100 $0 ZipRecruiter Monthly Revenue Per Paid Employer by Cohort Monthly Revenue per Paid Employer in Year 1 among our 2014 cohort has increased by over 7.0x at Year 7, with increases in each consecutive year $3780 $311 $275 $250 $235 $118 $106 Year 1 2014 $623 Year 2 2015 $644 Year 3 2016 $633 Year 4 -2017 $669 Year 5 2018 $677 7x increase in Monthly Revenue per Paid Employer since year 1 for the 2014 cohort Year 6 2019 $775 Year 7 2020 27#28DISCIPLINED FINANCIAL APPROACH WHILE NAVIGATING THE PANDEMIC $(4) Q1'19 (4)% $7 Q2'19 6% $2 2% Quarterly Adjusted EBITDA $5 Q3'19 Q4'19 4% $(6) Q1'20 (6)% $26 Q2'20 Adjusted EBITDA 29% $ 27 Q3'20 26% $34 $ 20 Q4'20 Q1'21 30% 16% Adjusted EBITDA ($M) % Margin Q2'21 Adjusted EBITDA includes $31.9M of direct listing related expenses See Appendix below for additional information regarding non-GAAP measures used in this presentation and a reconciliation of GAAP to Non-GAAP measures ZipRecruiter $(2) Q2¹21 (1)% $ 42 Q3'21 20% Annual Adjusted EBITDA $9 2019 2% $ 80 2020 19% 28#29TREMENDOUS BRAND STRENGTH $ Substantial reduction in Sales & Marketing spend in response to COVID... Sales & Marketing Expense $ 79M Q1 2020 Pre-COVID (65%) $ 28M Q2 2020 During COVID Note: Sales and Marketing expense and Revenue are GAAP ZipRecruiter ...but only a moderate decline in Revenue by comparison $ 113M Q1 2020 Pre-COVID Revenue (23%) $ 88M Q2 2020 During COVID 29#30FINANCIAL POLICY Target Leverage Liquidity Distributions M&A ZipRecruiter Maintain a conservative financial policy with leverage target of 3.0x gross leverage in the near-term and below 2.0x over the longer term ■ Substantial liquidity with $250mm undrawn revolving credit facility ■ No current plans for distributions or shareholder buybacks ■ Disciplined approach to acquisitions with a focus on targets that will improve market position and competitive differentiation 30#31W THANK YOU#32W APPENDIX#33Reconciliations of non-GAAP financial measures to the most directly comparable GAAP measures RECONCILIATION OF GAAP NET INCOME (LOSS) TO ADJUSTED EBITDA (in thousands, except margin data) GAAP net income (loss) Stock-based compensation Depreciation and amortization Total other (income) expense, net Income tax expense (benefit) Adjusted EBITDA Adjusted EBITDA margin ZipRecruiter $ $ Q1'19 (7,790) S 1,855 1,851 (209) 155 (4,138) S (4)% Q2'19 2,780 $ 1,746 2,154 22 135 6,837 $ 6% Q3'19 (2,172) S 1,608 2,375 26 139 1,976 $ 2% Q4'19 833 $ 1,531 2,564 (396) 159 4,691 S 4% FY 2019 (6,349) S 6,740 8,944 (557) 588 9,366 $ 2% Q1'20 (11,082) S 1,958 2,434 141 167 (6,382) S (6)% Q2'20 21,323 $ 1,346 2,607 160 165 25,601 $ 29% Q3'20 23,106 $ 1,256 2,303 (199) 187 26,653 $ 26% Q4'20 52,701 $ 1,192 2,605 (7) (22,230) 34,261 S 30% FY 2020 86,048 $ 5,752 9,949 95 (21,711) 80,133 $ 19% Q1'21 13,398 $ 1,226 2,302 (177) 3,245 19,994 $ 16% Q2'21 (52,847) S 64,366 2,233 447 (15,917) (1,718) S (1)% Q3'21 22,060 22,033 2,464 375 (4,467) 42,465 20% 33#34Reconciliations of non-GAAP financial measures to the most directly comparable GAAP measures RECONCILIATION OF GAAP NET INCOME (LOSS) TO CASH ADJUSTED EBITDA (in thousands, except margin data) GAAP net income (loss) Stock-based compensation Depreciation and amortization Total other (income) expense, net Income tax expense (benefit) Adjusted EBITDA Adjusted EBITDA margin Non-recurring items + Change in deferred revenue Cash Adj EBITDA Cash Adj EBITDA Margin $ $ FY 2019 (6,349) $ 6,740 8,944 (557) 588 9,366 2% (1,608) 7,758 $ 2% Q1'20 (11,082) S 1,958 2,434 141 167 (6,382) (6)% 4,947 (709) (2,144) S (2)% Q2'20 21,323 $ 1,346 2,607 160 165 25,601 29 % (1,795) 23,806 $ 27% Q3'20 23,106 $ 1,256 2,303 (199) 187 26,653 26% 1,162 27,815 $ 27% Q4'20 52,701 $ 1,192 2,605 (7) (22,230) 34,261 30% 147 (2,004) 32,404 $ 28% FY 2020 86,048 $ 5,752 9,949 95 (21,711) 80,133 19 % 5,094 (3,346) 81,881 $ 20% Q1'21 13,398 $ 1,226 2,302 (177) 3,245 19,994 16% 2,102 4,259 26,355 $ 21% Q2'21 (52,847) $ 64,366 2,233 447 (15,917) (1,718) (1)% 31,856 3,728 33,866 $ 19 % Q3'21 22,060 $ 22,033 2,464 375 (4,467) 42,465 20% 8,004 2,325 52,794 $ 25% Q3'21 TTM 35,312 88,817 9,604 638 (39,369) 95,002 15 % 42,109 8,308 145,419 23 % Note: Non-recurring items include restructuring costs, direct listing-related expenses, non-income tax expenses and legal settlement expenses. 9/30/21 TTM Cash Adj. EBITDA includes adjustments of $8.3mm for annual changes in deferred revenue, and non-recurring costs of $34.1mm in one time costs related to the direct listing and $8.0mm for non-income tax and legal expenses ZipRecruiter 34#35Reconciliations of non-GAAP financial measures to the most directly comparable GAAP measures RECONCILIATION OF OPERATING CASH FLOW TO FREE CASH FLOW (in thousands, except margin data) Cash provided by (used in) operating activities Less: Purchases of PPE Less: Capitalized internal use SW Free Cash Flow Free Cash Flow Margin ZipRecruiter $ $ FY 2019 (2,135) $ (2,519) (7,845) (12,499) $ -3% Q1'20 (4,183) $ (230) (2,640) (7,053) $ -6% Q2'20 14,053 $ (641) (1,175) 12,237 $ 14% Q3'20 46,454 $ (136) (1,227) 45,091 $ 44% Q4'20 31,689 $ (348) (976) 30,365 $ 27% FY 2020 88,013 $ (1,355) (6,018) 80,640 $ 19% Q1'21 22,154 $ (1,131) (2,124) 18,899 $ 15% Q2'21 15,561 $ (3,298) (1,662) 10,601 $ 6% Q3'21 52,060 $ (1,255) (1,693) 49,112 $ 23% Q3'21 TTM 121,464 (6,032) (6,455) 108,977 17% 35#36Key Operating Metrics and Non-GAAP Financial Measures This presentation includes certain key operating metrics, including Quarterly Paid Employers and Revenue per Paid Employer, and non-GAAP financial measures, including Adjusted EBITDA, Adjusted EBITDA margin, Cash Adjusted EBITDA, Cash Adjusted EBITDA margin, Free Cash Flow and Free Cash Flow Margin. We define Paid Employers as any employer(s) (or entities acting on behalf of an employer) on a paying subscription plan or performance marketing campaign for at least one day. Paid Employer(s) excludes employers from our Job Distribution Partners or other indirect channels, employers who are not actively searching for candidates, but otherwise have access to previously posted jobs, and employers on free trial. Job Distribution Partners are defined as third-party sites who have a relationship with us and advertise jobs from our marketplace. Quarterly Paid Employers means, with respect to any fiscal quarter, the count of Paid Employers during such fiscal quarter. Revenue per Paid Employer is the total company revenue in a particular period divided by the count of Quarterly Paid Employers in the same period. We define Adjusted EBITDA as our net income (loss) before total other income (expense), net, income tax expense (benefit) and depreciation and amortization, adjusted to eliminate stock-based compensation expense. Adjusted EBITDA margin represents Adjusted EBITDA as a percentage of revenue for the same period. We define Cash Adjusted EBITDA as Adjusted EBITDA further adjusted for certain one-time expenses and changes in deferred revenue. Cash Adjusted EBITDA margin represents Cash Adjusted EBITDA as a percentage of revenue for the same period. We define Free Cash Flow as cash provided by (used in) operating activities, less purchases of PPE and capitalized internal use software. Free Cash Flow margin represents Free Cash Flow as a percentage of revenue. Management and our board of directors use these key operating metrics and non-GAAP financial measures as supplemental measures of our performance because they assist us in comparing our operating performance on a consistent basis, as they remove the impact of some items not directly resulting from our core operations. We also use these key operating metrics and non-GAAP financial measures for planning purposes, including the preparation of our internal annual operating budget and financial projections, to evaluate the performance and effectiveness of our strategic initiatives and to evaluate our capacity for capital expenditures to expand our business. Adjusted EBITDA, Adjusted EBITDA margin, Cash Adjusted EBITDA, Cash Adjusted EBITDA margin, Free Cash Flow and Free Cash Flow margin should not be considered in isolation, as an alternative to, or superior to net income (loss), revenue, cash flows or other measures derived in accordance with GAAP. These non-GAAP measures are frequently used by analysts, investors and other interested parties to evaluate companies in our industry. Management believes that the presentation of non-GAAP financial measures is an appropriate measure of operating performance because they eliminate the impact of some expenses that do not relate directly to the performance of our underlying business. These non-GAAP financial measures should not be construed as an inference that our future results will be unaffected by unusual or other items. Additionally, Adjusted EBITDA, Adjusted EBITDA margin, Cash Adjusted EBITDA, Cash Adjusted EBITDA margin, Free Cash Flow and Free Cash Flow margin are not intended to be a measure of free cash flow for management's discretionary use, as they do not reflect our tax payments and certain other cash costs that may recur in the future, including, among other things, cash requirements for costs to replace assets being depreciated and amortized. Management compensates for these limitations by relying on our GAAP results in addition to using Adjusted EBITDA, Adjusted EBITDA margin, Cash Adjusted EBITDA, Cash Adjusted EBITDA margin, Free Cash Flow and Free Cash Flow margin as supplemental measures of our performance. Our measures of Adjusted EBITDA, Adjusted EBITDA margin, Cash Adjusted EBITDA, Cash Adjusted EBITDA margin, Free Cash Flow and Free Cash Flow margin used herein are not necessarily comparable to similarly titled captions of other companies due to different methods of calculation. See the tables above regarding reconciliations of these non-GAAP financial measures to the most directly comparable GAAP measures. ZipRecruiter 36