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Investor Presentation

Broad range of e-commerce offerings across the Group All figures for FY 2020 Domestic delivery Germany International P&P Germany >40% Parcel Market Share ~5.9m Parcels per day (2020) Deferred DHL eCommerce Solutions 12 Countries with own domestic parcel delivery, t/o 8 in Europe (UK, NL, BE, SE, PL, CZ, ES, PT) Focus Non-TDI cross-border delivery to/from and within Europe Cross-Border delivery Deutsche Post DHL Group Premium TDI DHL Express ~1m TDI shipments/Day 45%+ Express B2C Share >100k Parcel Business customers ~6,650 Parcel Lockers ~1.1bn parcels delivered in 2020 European destinations served through Parcel Connect platform - via own delivery and partners eFulfillment DHL Supply Chain ~50% Growth in eCommerce new business signings ~30k Employees active in eCommerce operations globally 220+ countries & territories served with pick- up and delivery ODD* B2C-adapted recipient tool *On-Demand-Delivery INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 23
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