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Deutsche Post DHL Group

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Deutsche Post DHL Group

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May 2021

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#1Q1 2021 www W INVESTOR PRESENTATION Investor Relations May 2021 Deutsche Post DHL Group FL20 LEZ BY ELECTRIC DRIVE ITS ONLY NATURAL#2Content DPDHL Group Highlights Page 3 Strategy 2025 Page 15 Divisional Deep-Dives DHL Express (page 26), DHL Global Forwarding, Freight (page 32), DHL Supply Chain (page 38), DHL eCommerce Solutions (page 45), P&P Germany (page 51) Financial Backup (nol) Page 57 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 DHL Deutsche Post DHL Group HE-2010DAE DHL 2#3Content DPDHL Group Highlights Page 3 Strategy 2025 Page 15 Divisional Deep-Dives DHL Express (page 26), DHL Global Forwarding, Freight (page 32), DHL Supply Chain (page 38), DHL eCommerce Solutions (page 45), P&P Germany (page 51) Financial Backup (onl) Page 57 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 DHL Deutsche Post DHL Group HE-2010DAE DHL M#4Deutsche Post DHL Group DHL DHL DHL DHL DHL DHL DHL THE GLOBAL LOGISTICS POWERHOUSE- SERVING B2C/B2B TRADE IN 220+ COUNTRIES CONSISTENT & SUSTAINABLE STRATEGIC FOCUS LEADER IN E-COMMERCE LOGISTICS DIGITALIZING GLOBAL SUPPLY CHAINS ATTRACTIVE & RELIABLE DIVIDEND POLICY INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 CONNECTING PEOPLE. IMPROVING LIVES. 4#5GROUP REVENUE, Q1 2021 €18,860m yoy: +€3,396m (+22%) Deutsche Post DHL Group Divisional revenue growth yoy in €m +1,349 +1,170 +32.5% +596 +32.7% +9 +458 +46.0% +15.1% +0.3% DHL Express DHL Global Forwarding, Freight DHL Supply Chain DHL eCommerce Solutions P&P Germany Organic Growth Group: +25.8% +38.1% +37.1% +4.7% +51.8% +15.1% INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 5#6GROUP EBIT, Q1 2021 €1,911m yoy: +€1,319m (+223%) Deutsche Post DHL Group DHL Express 961 +145% Q1 2020: €393m Efficient network planning and relentless focus enabled to cater for continued B2C growth and recovering B2B volumes, driving very high network utilization and 17.5% EBIT margin. DHL Global Forwarding, Freight 216 +192% Q1 2020: €74m Strong profit increase reflects return to volume growth, continued high rates and ongoing internal efficiency gains. EBIT margin up to 4.5%. DHL Supply Chain 167 +59% Q1 2020: €105m Delivering expected significant EBIT growth as new business gains and gradual return of B2B activity levels are supported by improved efficiency e.g. from digitalization. EBIT margin back to 5%. DHL eCommerce Solutions 117 +1,850% Q1 2020: €6m Continued strong B2C growth and cost focus drive high utilization across all networks, Q1 margin at 8.0%. P&P Germany 556 +67% Q1 2020: €334m Continued strong parcel growth offsets ongoing adverse mail development, supported by continuous efforts to optimize cost structures and utilization of networks. in €m Group Functions/ Consolidation -106 +67% Q1 2020: €-320m Group Functions results in line with ~€-400m guidance for FY 2021. Q1 2020 included €-234m StreetScooter effect. INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 6#7DPDHL Group: Strategy 2020 delivered Leading to better mix... Revenue, in €bn +21.7% 66.8 Deutsche Post DHL Group 54.9 11.8 19.1 DHL Express 15.9 14.8 DHL Global Forwarding, Freight (DGFF) 12.5 DHL Supply Chain* (DSC) 14.2 4.8 DHL eCommerce Solutions (DeCS) ☐ Post & Parcel 16.5 15.3 Germany t/o 5.9 t/o Parcel Germany t/o 3.7 Consistent growth in DHL Express core TDI product DGFF and DSC development reflects selective growth approach over the period as well as China and Williams Lea Tag disposals in DSC New division DeCS contributes €5bn in 2020 P&P Germany revenue up as Parcel growth offset mail decline FY 2013 FY 2020 *includes DSC China and Williams Lea Tag disposal INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 7#8DPDHL Group: Strategy 2020 delivered ... and higher profitability EBIT Margin 12-months rolling 16.2% DHL Express 9.4% 8.3% 5.2% 3.1% 3.0% Q1 2014 10.6% Post & Parcel Germany 8.8% GROUP 5.1% DeCS 4.3% DGFF 3.9% DSC Q4 2018 Q1 2021 EBIT Margin: DSC adjusted for 2019 one-offs, DGFF for NFE write-down in 2015 Until 2017: P&P values include business activities which are now under DeCS INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 Deutsche Post DHL Group Group margin up >200bps under Strategy 2020 Strong increase in DHL Express P&P Germany fully recovered ☐ DGFF started upward trend ◉ DSC impacted by 2020 circumstances Profitable DeCS contribution; division created in 2019 Further improvement embedded in 2021/23 guidance 8#9Deutsche Post DHL Group 2021 base assumptions confirmed Expect B2C growth normalizing in course of 2021 from elevated levels ■ Continued and gradual B2B recovery globally Divisional activity levels, yoy change by quarter B2C growth hasn't normalized yet DeCS organic revenue Express B2C TDI Shipments/Day Parcel Germany volume Q1 2020 Q2 2020 Q3 2020 Q4 2020 Q1 2021 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 B2B recovery continued gradually Air Freight volumes Express B2B TDI Shipments/Day Ocean Freight volumes DHL Supply Chain Organic revenue 9#102021 and 2023 guidance Deutsche Post DHL Group in € bn EBIT Group DHL P&P Germany Group Functions Free Cash Flow Gross Capex (excl. leases) Tax Rate Base assumptions: 2021 Guidance >6.7 (from >5.6) >5.4 (from ~4.5) ~1.7 (from ~1.6) ~-0.4 >3.0 (from ~2.3) ~3.8 (from ~3.4) 26-28% ■ B2C growth normalizing in the course of 2021 ■ Continued and gradual B2B recovery globally INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 2023 Group EBIT Free Cash Flow 2021-2023 cumulative Gross Capex (excl. leases) 2021-2023 cumulative Mid-term Guidance >7 (from >6) ~9 (from 7.5-8.5) ~11 (from 9.5-10.5) 10#11in €m Strong balance sheet and liquidity position 1.5x Net Debt/ EBITDA (Dec 31st, 2020) Leases 10,459 Related to multi- year commitment on operating assets 2,469 Net Debt EBITDA 8,677 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 Deutsche Post DHL Group LIQUIDITY No financial covenants on bonds and syndicated credit facility €4.5bn Cash & cash equivalents (Dec 31st, 2020) Maturity Profile, Senior Bonds Average time to maturity 5.8 years 2021 maturity of €750m senior bond was redeemed in Q1 2021. €2.0bn Syndicated credit facility runs until 2025 (undrawn) >€1.3bn Bilateral uncommitted credit lines (undrawn) 202 0 500 500 700 1 202 2 202 3 202 4 202 5 202 1,250 9 500 750 750 202 7 202 8 202 6 203 0 203 11 H 750 203 2 €m#12Sustainable improvement in cash generation puts us in position to balance growth investments and shareholder returns Deutsche Post DHL Group New 2021/22 SBB In m€ FCF Dividend payment 2016/17 Share Buyback 2,535 First period of excess liquidity 1,422 FY 20 excess liquidity ■ Long-standing Finance Policy provides definition of excess liquidity and clear principles on its usage Strong 2020 FCF lead to significant excess liquidity generation in 2020 ■ In line with Finance Policy principles, new Share Buyback program announced on March 8th: ■ Size: up to €1bn ■ Schedule: 12 months ■ Start: May 2021 2010 2011 2012 2013 2014* 2015 2016* 2017* 2018 2019 2020 *2014: Adjusted for voluntary pension funding (€2bn) and non-recurring items; Adjusted for voluntary pension funding (2016: €1bn, 2017: €0.5bn) INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 12#13Deutsche Post DHL Shareholder return based on strong operating performance Group Executing on our Finance Policy Proposed dividend increase to €1.35 for FY 2020, up 17% yoy 0.85 € 0.85 € 0.80 € 0.70 € 0.70 € 0.65 € 1.15 € 1.15 € 1.15 € 1.05 € 1.35 € 60% 59% 58% 53% 55% 55% 49% 50% 52% 49% 46% 48% 40% 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Underlying Payout Ratio 1) FINANCE POLICY Target/maintain rating BBB+ Dividend payout ratio to remain between 40-60% of net profit (continuity and Cash Flow performance considered) FY20 dividend proposal: €1.35; 49% pay-out Excess liquidity will be used for share buybacks and/or extraordinary dividends €1bn share buyback program announced Dividend payment of €1.7bn to DPDHL shareholders, subject to approval of AGM on May 6th 1) Adjusted for non-recurring items when applicable INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 13#14DPDHL GROUP IS A DIFFERENT, BETTER COMPANY THAN BEFORE STRATEGY 2015/2020 DHL CONNECTING PEOPLE. IMPROVING LIVES. Deutsche Post DHL Group BETTER MIX, HIGHER RETURNS, STRONGER CASH FLOW & BEST TEAM EVER CONSISTENT, SUSTAINABLE STRATEGIC AGENDA ALONG ALL METRICS LEADING TO RECORD FINANCIALS AND SHAREHOLDER RETURNS DHL Exp INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 14#15Content DPDHL Group Highlights Page 3 Strategy 2025 Page 15 Divisional Deep-Dives DHL Express (page 26), DHL Global Forwarding, Freight (page 32), DHL Supply Chain (page 38), DHL eCommerce Solutions (page 45), P&P Germany (page 51) (onl) Financial Backup Page 57 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 DHL 10518 Deutsche Post DHL Group DOR LAY 1776 DHL KO KR BNL LEJ EJ RAN 15#16Deutsche Post DHL Group Strategy 2025 - Sustainability is integral along all dimensions Our purpose guides our efforts and sense of responsibility Investment от спос Provider Know your number Our Purpose Connecting people, improving lives Our Vision We are THE logistics company for the world Our Values Respect & Results Our Mission Excellence. Simply delivered. Along the three bottom lines in a sustainable way Enabled by Common DNA Our values are in line with sustainable behavior We want to achieve our mission sustainably along the triple bottom line New your people Employer Our Business Unit focus Strengthening the profitable core Supported by Group functions Digitalization We aim to create long-term value in our businesses by focusing on our profitable core INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 16#17Managing along integrated bottom lines since 2009 - Particularly important and successful in 2020 Deutsche Post DHL Group EMPLOYER OF CHOICE ☐ ☐ Number of employees increased by +20k to 570k in 2020 Employee Opinion Survey (EOS) shows record employee engagement score SUSTAINABLE DEVELOPMENT ■ 37% improvement in Carbon Efficiency (2007 base year), up further 2 index points in 2020 Employer of Choice INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 of Choice Provider CONNECTING PEOPLE, IMPROVING LIVES Investment of Choice PROVIDER OF CHOICE Keeping our customers' supply chains running despite COVID-19 challenges ■ Net Promoter Scores (NPS) further increasing INVESTMENT OF CHOICE ■ Record Group EBIT and FCF ■ Dividend proposal of €1.35, new €1bn SBB announced 17#18Our Sustainability Roadmap Clean operations for climate protection Reduce emissions to <29m tonnes CO2e by 2030 (SBTI) No offsetting included Mission 2050 0 Emissions Great company to work for all >80% score on Employee Engagement in Employee Opinion Survey Increase share of women in management to 30% by 2025 Reduce LTIFR* to <3.1 by 2025 Highly trusted company CONNECTING PEOPLE. IMPROVING LIVES. External reporting in line with SASB GRI core standards 30% weight for ESG targets in board annual variable pay; to be proposed to 2021 AGM (May 6th) *LTIFR: Lost Time Injury Frequency Rate Pledge to invest GOGREEN GOTEACH GOHELP GOTRADE 1% of our net profit each year into in its social impact programs e.g. through GO programs INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 18#19Clean operations for climate protection All modes to contribute to targeted reduction of CO2 emissions - key contribution to be achieved on aviation emissions Science-based target for CO2 reduction: Reduce our emissions to under 29m tonnes CO₂e by 2030 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 DHL Deutsche Post DHL Group Target >30% sustainable aviation fuels blending by 2030 ■ Electrify 60% of our last-mile delivery vehicles by 2030 ■ Grow sustainable fuel share in line-haul to >30% Offer green alternatives for all our core products/solutions Carbon neutral design to be used for all new owned buildings 19#20Great company to work for all Deutsche Post DHL Group RACKING SLIPS & TRIPS target Mon 20 PEDESTRIAN WALKWAY SAFETY Supl rehin sa WORKING AT HEIGHT SAFELY the presele Murter povest FETY FIRST FETY FIRST SAFETY H We take action to provide a safe, inclusive and engaging working environment for all our employees. Attract and retain best talent and reach a consistent >80% score on Employee Engagement in EOS Put safety first and reduce LTIFR (lost time injury frequency rate) to below 3.1 by 2025 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 Policy management Develop, implement, review and adjust Awareness Training and communications Grievance mechanisms & remedies Implementation and tools Human Rights Due Diligence HUMANS. RIGHTS POLICY STATEMENT Risk assessment & mitigation On-site reviews Tracking & Reporting Women at DGF Frauen4 DHL 4HER P 月 Being "best-in-class" in our industry when it comes to respect for Human Rights Increase share of women in management to 30% by 2025 20#21Highly trusted company OTA Deutsche Post DHL Group We take action to ensure trusted, transparent and compliant business practices every day, everywhere Train all employees in relevant management positions on the Group's compliance & data protection standards Ensure that our information security capability is positioned in the top quartile of our industry INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 ESG metrics fully integrated into governance and incentives Build sustainable and resilient supplier relations based on our Supplier Code of Conduct 21#22ESG targets fully integrated into new proposed management remuneration 2020 & 2021 20221) 10 12.5 25% other targets Individual Targets 30% ESG targets 10 12.5 10 Employee 10 Engagement 10 Free Cash Flow 10 10 EAC Divisional 75% financial EAC Group 70% financial targets targets 55 Criteria for Annual Variable Pay 1) Proposal to AGM 6 May 2021; 2) Divisional EAC: only applicable for Divisional CEOs INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 50 50 Criteria for Annual Variable Pay Deutsche Post DHL Group Environment ■Social Governance Bonus payment schedule for annual bonus and deferral ■ 50% paid in current year if bonus criteria achieved ■ 50% payout of achieved bonus deferred by additional 2 years* Free Cash Flow EAC Divisional2) EAC Group * Medium-term component will only be paid out if EAC target is reached during the sustainability phase; at least the cost of capital was covered 22#23Broad range of e-commerce offerings across the Group All figures for FY 2020 Domestic delivery Germany International P&P Germany >40% Parcel Market Share ~5.9m Parcels per day (2020) Deferred DHL eCommerce Solutions 12 Countries with own domestic parcel delivery, t/o 8 in Europe (UK, NL, BE, SE, PL, CZ, ES, PT) Focus Non-TDI cross-border delivery to/from and within Europe Cross-Border delivery Deutsche Post DHL Group Premium TDI DHL Express ~1m TDI shipments/Day 45%+ Express B2C Share >100k Parcel Business customers ~6,650 Parcel Lockers ~1.1bn parcels delivered in 2020 European destinations served through Parcel Connect platform - via own delivery and partners eFulfillment DHL Supply Chain ~50% Growth in eCommerce new business signings ~30k Employees active in eCommerce operations globally 220+ countries & territories served with pick- up and delivery ODD* B2C-adapted recipient tool *On-Demand-Delivery INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 23#24DIGITALIZATION @DPDHL GROUP As seen at IR Virtual Tutorial... DGF myDHLi DSC Accelerated Digitalization Assisted Picking Robots Goods-To-Person Robots myDHLi FOLLOW +SHARE Further ongoing initiatives Wrapping Robots Indoor Robotic Transport Inventory Mgmt. Robots Robotic Arms Data Analytics Deutsche Post DHL Group Operational Volume Prediction Routing Optimization SmartOperations Wearable Devices Intelligent Process Automation Algorithmic Optimization Supporting Robots Asset Tracking and Monitoring Staff Scheduling Geocoding N Product Classification for Customs efo Invoice Overdue Risk Packstation expansion: 7000 by 2021 Postal mail notification Parcel delivery: 15min notification & live tracking Mobile stamps - 111 PACKSTATION 1 yne Verschoning i Brie der Cve and wedi 2.000 wengine adas ven der Bentu V De Per INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 Paul Panther Tucke 54321 sho E-MAIL EINGANG PHL PAKETANKUNINGLING IHR PAKET KOMMT HEUTE! ihr Paket wird heute zwischen 12:30 und 14:00 Uhr bei Ihnen eintreffen. Sie können Ihr Paket jetzt live verfolgen: LIVE-TRACKING DHL DHL LIVE-TRACKING 12345 Suche BURSCHRAKET Sandescen PACKSET 24#25Content DPDHL Group Highlights Page 3 Strategy 2025 Page 14 Divisional Deep-Dives DHL Express (page 26), DHL Global Forwarding, Freight (page 32), DHL Supply Chain (page 38), DHL eCommerce Solutions (page 45), P&P Germany (page 51) (onl) Financial Backup Page 57 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 Deutsche Post DHL Group 25#26DHL EXPRESS Global TDI market share (2016) Others: 11% UPS: 22% FedEx: 29% Source: Market Intelligence 2017 on 2016 market data based on revenue, annual reports and desk research Profitable Core Time Definite International (TDI) service for premium, cross-border delivery of time-critical parcels and documents Revenue Mix, FY 2020 Time Definite International Day Definite International & Time Definite Domestic 10% INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 Air Capacity Sales and Others 14% DHL: 38% 76% 26#27DHL Express: Continued strong B2C e-commerce growth coupled with B2B recovery Deutsche Post DHL Group Q1 showed continued B2C strength and B2B recovery... Time Definite International (TDI) Shipments/Day (SpD) growth 0.6% 17.3% 15.8% 26.3% ...confirming B2B upward trend from Q2 trough Time Definite International (TDI) Shipments/Day (SPD) growth B2C >45% Q1 2020 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q1 2020 -0.2% Q2 2020 Q3 2020 Q4 2020 Q1 2021 B2B Comments: ☐ Continued strong B2C e-commerce growth & further B2B recovery drove strong TDI volume growth, with all regions contributing significantly TDI Revenue/day up +37.9%, outpacing TDI SpD based on higher weight/shipment, emergency surcharge and ongoing yield management see B2B e-commerce adds another growth vertical with strong fit to TDI network and capabilities also recent IR Tutorial https://www.dpdhl.com/en/investors/events/capital-markets-event.html INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 >10% on Q1 2020 Q2 2020 Q3 2020 Q4 2020 Q1 2021 27#28Express TDI volume growth, quarterly growth ranking Deutsche Post DHL Group #1 EU MEA MEA MEA AM EU MEA EU MEA EU EU AM AM AP AM MEA AM #2 MEA EU AM AM MEA MEA EU AM EU MEA AM EU EU AM MEA AM EU #3 AM AM EU EU EU AM AP AP AP AM AP HF AP AP AP EU AP EU AP #4 AP AP AP AP AP AP AP AP AM MEA AM AP MEA MEA MEA MEA EU AP MEA 825 890 978 863 904 964 908 1,044 949 1,027 962 1,100 955 1,025 1,114 1,290 1,205 Q1 yoy: +26% Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 2017 2018 2019 2020 2021 FY 2017: +9.9% FY 2018: +7.5% FY 2019: +5.7% FY 2020: +8.7% INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 28#29Deutsche Post DHL Group E-commerce is a profitable growth driver for DHL Express [2013 ] 2019 ☐ 2020 ] Network Characteristics Shipments per Day Weight per Shipment Revenue per Kilo B2C Characteristics Volume growth drives better utilization of existing network Lower weight per shipment Higher RpK related to lower Wps Profitability Impact B2C volume Share 10%+ 35%+ 45%+ First mile Hub sort Last Mile More pieces per stop at pickup Better utilization of existing infrastructure, with high degree Better utilization of existing capacity, with lower WPS being advantageous Optimize residential delivery via On Demand Delivery & Drop Off Locations and increased delivery density due to B2C Growth EBIT margin Airlift 9% 12% 14% INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 29#30DHL Express: Deutsche Post DHL Group To serve our global network, we run more than just an airline Dedicated Air 15 partner airlines >280 aircrafts Purchase Air >2200 500 daily flights airports Dedicated Air: Snapshot of DHL network flights >300 commercial airlines Dedicated fleet (without feeders) 21 air hubs (3 global; 18 regional) ANC YAM ORD Intercontinental Network >50 Intercontinental ✈ EMA LEJ SVO UA LHR BRU CON Regional Networks >230 GUM Regional ✈ INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 DRW 2010: 150 planes 2020: >240 planes SYD Owned Leased 30 50#31EXPRESS FINANCIAL OUTLOOK DH Continued growth of absolute EBIT Continued, but more incremental margin expansion CHL CH Volume Growth Structural trend: +4% to +5%. Volatile in 2020. Expect growth rates to trend back to initial assumptions over time TDI Ongoing Capex spend of €~1bn p.a. B777 Capex: €180m (2018); €1.1bn (2019), €321m (2020), <€400m (2021e), <€100m (2022e) INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 31#32DHL GLOBAL FORWARDING, FREIGHT Profitable Core International transportation of Air Freight, Ocean Freight and Road Freight including Customs Clearance and related value-added services like warehousing, cargo insurance, etc. Market Position (2020) Air Freight Ocean Freight #1 #2 Road Freight (EU) Revenue Mix, FY 2020 Air Freight Road Freight Ocean Freight Others 12% Leading position in a highly fragmented market PHL 22% 27% 39% INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 32#33DHL Global Forwarding, Freight: Volumes recovering in tight markets Deutsche Post DHL Group Air Freight (AFR) Ocean Freight (OFR) AFR volume growth yoy Gross Profit +27.0% Gross Profit +45.3% Gross Profit/ton +7.5% Gross Profit/TEU +33.5% 18.2% -4.6% -9.5% -13.9% Q1 2020 -16.4% Q2 2020 Q3 2020 Q4 2020 Q1 2021 Comments: ☐ Recovery of industrial activity globally drives OFR and AFR volumes back into solid growth, while rates and GP/unit remain at elevated levels GP development supported by optimization of product mix, e.g. increasing LCL (Less-Than-Container-Load) share in OFR Core IT upgrade accomplished: new Transport Management System (TMS) in OFR and AFR fully rolled out OFR volume growth yoy -7.3% ☐ DGF conversion up to 27.5% (Q1 2020: 10.7%, increase of +157% yoy) INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 -4.2% -10.5% 8.8% Q1 2020 -20.7% Q2 2020 Q3 2020 Q4 2020 Q1 2021 33#34Deutsche Post DHL Group DGFF - Emerging new rivals do not pose imminent risk of disruption Digital Capabilities Digital Forwarders Gaps to close • Back-end IT infrastructure • Own setup (physical) globally • Operational expertise • Global sales force . Carrier relationships Gaps to close . •⚫ Modern, fully-integrated IT infrastructure • Digital customer interaction tools INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 Incumbents Global network ? 34#35The lifecycle of a shipment is a complex process and technology investments are key to success Deutsche Post DHL Group Goods to be shipped Billing & payments Quotation process Digital analytic tools Plan route & organize shipment Take control of goods from Customer Create documents for export compliance & customs Manage transport to port/airport Consolidation Manage loading & export process Online Quotation Tools App-based tracking tools IT System Upgrades IT System Upgrades App-based tracking tools Transport to warehouse or final destination INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 App-based tracking tools Manage documents for import compliance & customs process IT System Upgrades Ensure goods are shipped Real-time tracking platform (()) Accept delivery at port/airport Ensure shipment stays on track Step in the lifecycle of a shipment System or technology support 35#36Deutsche Post DHL Group With IRR & Digital Customer Interaction DGF is enhancing customer experience while increasing operational efficiency myDHLi 360° VISIBILITY External myDHLi SELECT YOUR SERVICE FOLLOW +SHARE QUOTE + BOOK COLLABORATION TRACK IT Renewal Roadmap (IRR): Our Digital Backbone established Internal CargoWise Feuer COD opt New TMS |dı. FULL ACCESS Details Documents Yancouver, CA Dry Vancouver, CA or pr 252023 POP 33184 ckreint F 34-2010 Porn & Zomerdake DOCUMENTS MANAGED BY CUSTOMER OFFACE ORIO CUSTOME 01436 THE +12.5% -38.29% +44.6% -1945 -23.65% ANALYTICS Paperless forwarding Quotation tool Track + trace / shipment visibility Steering Logic . and many more INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 36#37DGFF EBIT/GP Conversion improvement of 100-200 bps p.a. (with basis from 2018) Long-term target: 30% DGF conversion. 5-6% DGFF EBIT Margin Initial* market growth assumptions (2018-25): DHL Air Freight +1-3% FINANCIAL OUTLOOK 000 Ocean Freight: +2-4% Road Freight: +3-4% Market significant down in 2020. Return to initial assumption depending on recovery shape beyond 2020. Capex: Flat / slightly increasing from FY 2020 levels (€104m) CargoWisel implementation for both Air and Ocean Freight is fully rolled out INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 *as introduced at Capital Markets Day in 2019 37#38DHL SUPPLY CHAIN Profitable Core Manage supply chains to reduce complexity for our customers. Our profitable core includes warehousing, transportation as well as key solutions like e-Commerce, Lead Logistics Partner (LLP), Service Logistics, packaging and real estate solutions INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 Market Position (2019) Market share: Top 5 players in contract logistics DHL: 5.9% XPO Logistics: 2.4% Kuehne + Nagel: 2.2% CEVA: 1.7% Hitachi Transport System: 1.6% Source: company estimates; Transport Intelligence. Market share is presented on the basis of divisional revenue. Revenue Mix, FY 2020 Retail 28% Consumer 23% ZNL Technology Auto-mobility Life Sciences & Healthcare e Scien Engineering & Manufacturing 13% 13% 10% 5% Others 8% SAFETY 38#39DHL Supply Chain: New business wins, gradual B2B recovery & improved processes drive significant earnings growth DHL Supply Chain - Reported EBIT Margin Organic revenue growth yoy 5.2% 5.0% Deutsche Post DHL Group 5.0% 4.7% 3.2% 1.2% 3.6% Q1 2020 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Comments: Second consecutive quarter of return to sales growth driven by new business wins, continuously good contract renewal rate and gradual B2B volume recovery Margin back to ~5% target level supported by efficiency improvements, a.o. from digitalization INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 2.1% -1.9% Q1 2020 -13.1% Q2 2020 Q3 2020 Q4 2020 Q1 2021 39 52#40DHL Supply Chain offering attractive strategic solutions across the whole supply chain DHL Supply Chain portfolio of key solutions ¹) FFFF Source Inbound Make Store & customize Deliver XO Maintain & Return/ Recycle Lead Logistics Partner Transportation Solutions Service Logistics Inbound to Manufacturing B2B Warehousing Distribution eFulfillment & Omni-channel Returns Management Deutsche Post DHL Group our As the world's leading contract logistics provider we create competitive advantage for customers by delivering exceptional operational service as well as innovative and sustainable solutions across the supply chain. We leverage thorough depth of knowledge of market and its dynamics, with highest standards and with a benefit of unrivaled environmental and safety credentials, along with state-of-the-art technology and an attractive portfolio of solutions. Packaging Real Estate Solutions Further customer specific services on demand Over 50²) Countries served 12.537€m Revenue in 2020 ~1,500 ³) Locations ~15 MIO3,4) Square meters INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 1) Not exhaustive 2) Countries with significant Supply Chain revenue; 3) Data correct at December 2020; 4) Incl. DHL owned and leased warehouse space only and not customer owned facilities operated by DHL; as of December 2020 40#41Offering globally consistent and innovative solutions to our customers through modular standardization Best in class solutions Flexibility to build end-to-end customized solutions at increased speed due to modular building blocks compromising solutions design, IT and Operations catering specific needs e.g. eCommerce Flexible automation solutions Focused deployment approach through Accelerated Digitalization Program and optimal orchestration of robotics and people resources through Robotics Hub. Deutsche Post DHL Group High project management standards Globally standard project management methodology ensuring smooth and fast setup of new operations Data analytics for operational improvements Data is being collected in a coherent way and decisions are made by artificial intelligence e.g. warehouse labor optimization Operations Management System First Choice Holistic approach to drive productivity and continuous improvement through processes, behaviors, infrastructure and tools including coaching and incentives. HL End-to-end _visibility across the whole Supply Chain Globally consistent operating standards Minimum standards for key processes and tools e.g. for labor management and quality defined for all operations. Labor management Standards implemented incl. labor management tools, consistent introduction and training, allowing scaling in line with demand and labor sharing across operations. Real time data based decision taking Standard reporting tools provide real time financial and operational insights for customers and operations enabling agility and decisions at the right level. INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 41#42DSC is uniquely positioned to cater for e-commerce growth Fully integrated end-to-end IT solution for e-Fulfillment End-to-end solution Sales channels Dedicated web shops B2B 1000 orders Market- places Integrator Customer Exp. (CX) API Fulfillment platform Al Smart inventory optimization Storage & inventory Transport & delivery WMS 1 WMS 1 BHL MySupplyChain DHL customer Innl DHL LINK view Distributed Order Mgmt. System WMS 2 SIM 1 Cust. WH Cust. store DHL LINK Carrier Integration Mgmt. System INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 Returns mgmt. Deutsche Post DHL Group . • • · eCommerce is a focus product for DSC with ~20% of its global staff already working in eFulfillment operations The 53% YoY growth in eCommerce new business in 2020 was an acceleration of the growth over past years due to the pandemic The growth is fueled by the priority areas that DSC is focusing on: Pure e-commerce for brand manufacturers Pure e-commerce retailers / etailers, marketplaces Omni-channel centralized and combined B2C/ B2B fulfillment Regional fulfillment networks across multi user locations 42#43DHL Supply Chain is leveraging digitalization across all operations to increase efficiency and customer value add Accelerated Digitalization and Data Analytics (as of 12/2020) 1,700+ 60% projects deployed of staff touched by AD 750+ Collaborative robots deployed Examples below: 800+ sites touched 15.000+ smart ACCELERATED DIGITALIZATION Deutsche Post DHL Group Business Model Digitalization DIGIHAULS DHL Indoor Robotic Transport Locel Assisted Picking Robots* FX30C L wearable devices deployed 200+ analytics projects to optimize our operations Standard IT-Robotics integration layer DHL Robotics Hub allowing plug-and-play robotics deployment and orchestrating labor and robotics in most efficient way + • • UK's first and Europe's largest truly digital freight platform (DFP) DigiHaul matches customer demand for transport load and capacity through digital platform by artificial intelligence INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 43#44DSC FINANCIAL OUTLOOK EBIT margin at ~5% Capex outlook: Slightly increasing from FY 2020 levels (€351m) driven by new business wins and including investments in digitalization INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 #NL 44 SAFETY#45THE SE 1,629 DHL ECOMMERCE SOLUTIONS Profitable Core Domestic last mile parcel delivery in selected countries outside of Germany (Europe, USA and selected Asian emerging markets). Non-TDI cross-border services primarily to/from and within Europe. INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 Revenue Mix, FY 2020, in €m Europe Americas Asia 593 2,618 Y 45#46DHL eCommerce Solutions: International expansion of e-commerce capabilities fully paying off Deutsche Post DHL Group Revenue growth, Q1 2021 Netherlands >60% Czech Republic >50% United States >60% Cross Border Solutions >50% Comments: Strong e-commerce growth continues across all DHL eCommerce Solutions networks Unchanged assumption: expect continued structural e-commerce growth, with normalization in the course of 2021 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 DeCS, Organic revenue growth, yoy 17.4% 31.2% 40.4% 51.8% -1.2% Q1 2020 Q2 2020 Q3 2020 Q4 2020 Q1 2021 46#47DHL eCommerce Solutions: Regions and service portfolio Deutsche Post DHL Group AMERICAS ☐ Nationwide domestic delivery in the United States Cross-border from US and Canada EUROPE Pan-European cross-border shipping via DHL Parcel Connect platform Domestic delivery in 8 countries: United Kingdom, Netherlands, Belgium, Poland, Spain, Portugal, Czech Republic, Sweden INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 ASIA PACIFIC Blue Dart in India: nationwide domestic courier delivery and integrated express parcel distribution Nationwide domestic and cross-border delivery in Thailand, Malaysia and Vietnam. Cross-border shipping from China, India, Australia and Singapore 47#48DHL eCommerce Solutions: Key stats at a glance Deutsche Post DHL Group >1.1 billion parcels delivered each year 35 Country Offices 22,500 2,400 Vehicles Facilities 45,000 Employees Data as of 31.12.2020 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 >70,000 Access Points 6 Dedicated Aircraft 48#49Deutsche Post DHL Group E-commerce: Profitable expansion into international parcel markets International Domestic and cross-border Parcel delivery - DHL eCommerce Solutions BUILD Before Strategy 2020 Hamburg Berlin Munich >>> in €bn Today 1.6 SCALE DHL eCommerce Solutions Revenue development¹) CONTRIBUTION Expectation (CMD 2017, p.22) ■ Strong revenue growth driven by e-commerce trend and portfolio expansion EBIT contribution by 2020 will also depend on trajectory of further portfolio expansion 4.8 ■ " Positive but not yet significant EBIT contribution in 2020 2020 results: ⚫ DeCS EBIT: €158m (3.3% margin) Expect further growth on this base • 2013 2014 2015 2016 2017 2018 2019 2020 1) Since 2019, international parcel operations are combined under the new eCommerce Solutions division. Prior to that, part of Pep division (DHL Parcel Europe + DHL eCommerce) INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 49#50DeCS FINANCIAL OUTLOOK CHL VBX 1380 DHL DHES THE SE Positive EBIT contribution in 2020 (FY 2020: €158m) Mid-term: 5-10% sales growth with gradual margin expansion towards 5% long-term margin across all businesses Average Capex spend of ~€200m p.a. over 2019- 2022 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 50 50#51POST & PARCEL GERMANY Market Position (2020) ~63% Market share Mail Communication (business customers) >40% Market share Parcel Profitable Core Transporting, sorting and delivering of documents and goods-carrying shipments in Germany and export. Revenue Mix, FY 2020 Parcel Post INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 International & Others 15% 36% 49% 51#52Post & Parcel Germany: Historic volume trends remain at elevated levels Deutsche Post DHL Group Parcel Germany, yoy Volume +41.3% Mail Communication & Dialogue Marketing, yoy Parcel volume growth yoy Volume -9.5% Revenue Revenue +44.7% -4.7% Comments: Parcel growth stayed at strong growth levels throughout Q1 unchanged expectation for fundamental structural growth in e-commerce, normalization expected in the course of 2021 ☐ Mail volume decline remains worse than historic trend of -2 to -3% 23.3% 21.4% 11.6% 41.3% 3.3% Q1 2020 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Mail volume growth yoy with -5.6% -7.1% -9.4% -9.5% Q1 2020 -16.8% Q2 2020 Q3 2020 Q4 2020 Q1 2021 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 52#53Deutsche Post DHL Group P&P Germany: Products and Pricing P&P revenue FY20: €16.5bn Mail Communication €5.5bn Dialogue Marketing €1.8bn International €2.4bn Other €0.8bn Parcel Germany €5.9bn Ex-ante products - private customers (€1.0bn) - business customers (€1.6bn) Partial services - business customers (€1.9bn) Other (€0.9bn) ¹) Addressed and undressed advertisement mailings, campaigns (both digital & physical) In- and outbound Germany shipments Press, pension services, retail Business customers Top accounts (~470 customers) Middle accounts (~20k customers) Small accounts (~85k customers) Private customers 1) e.g.: small items eCommerce, Philately, “Postzustellungsauftrag" INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 Pricing Jul 2019: 10.6% increase for 2019-2021 period (incl. international) 2020:3-4% through reduction of discounts Partially increased in 2020/2021 Partially increased in 2020/2021 Depends on the product category: Partially increased in 2020/2021 Partially increased in 2020/2021 Pricing varies by contracts. Stronger price increase than historically in 2020. Last increase: January 1st 2021. Listed prices in retail outlets and online 53#54Topline Germany: Standard letter stamp price development is based on regulated price cap Deutsche Post DHL Group Pricing headroom for basket of mail products under regulated price cap No price increase headroom before 2011 +1.2% +2.8% +1.6% +1.0% +7.5% +10.6% Carried over to 2013 German standard letter price, in € cents 58 55 55 55 55 60 00 62 62 80 80 70 70 70 0 80 80 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019* 2020 2021 Price cap regulation CPI-1.8% CPI -0.6% CPI -0.2% CPI + 5.8% CPI + 5.4% *implemented from July 1st 2019 onwards, taken into account in headroom calculation INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 NEXT REVIEW: Expected by end of 2021 for the period starting January 2022 54#55P&P Germany: Wage deals in Germany Wage increases for P&P Germany employees, yoy in % Deutsche Post DHL Group 4.0 3.1 2.6 2.0 1.7 3.0 0.0 0.0 0.0 2010 2011 2012 2013 2014 2015 2016 2017 2018 One-time payment Flat €320 €400 €400 €250 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 3.0 2.1 0.0 2.0 2019 2020 2021 2022 €300 Current agreement applies to ~140,000 Deutsche Post tariff employees. Contract period: Sep 1st 2020- Dec 31st 2022 55#56P&P GERMANY FINANCIAL OUTLOOK EBIT 2021 Guidance: ~€1.7bn Mid-term: Slow topline growth with stable EBIT margin INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 Volume Capex: Structural trend: Mail: -2% to -3% p.a. Parcel: +5% to +7% p.a. Stronger Parcel growth and Mail decline seen in 2020. Expect growth rates to trend back to initial assumptions over time Flat/slightly increasing from FY 2020 levels (€590m) Wage increase for tariff employees: 3% from Jan 1st 2021 and 2% from Jan 1st 2022. 56#57Content DPDHL Group Highlights Page 3 Strategy 2025 Page 15 Divisional Deep-Dives DHL Express (page 26), DHL Global Forwarding, Freight (page 32), DHL Supply Chain (page 38), DHL eCommerce Solutions (page 45), P&P Germany (page 51) Financial Backup (nol) Page 57 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 *** 版 Deutsche Post DHL Group Deutsche Post THE 57#58DPDHL Group at a glance GROUP DHL Express FY 2020 DHL Global Forwarding, Freight DHL Supply Chain DHL eCommerce Solutions Deutsche Post DHL Group P&P Germany Revenue €66,806m €19,135m €15,914m €12,537m €4,829m €16,455m EBIT €4,847m €2,751m €590m €426m €158m €1,592m EBIT Margin 7.3% 14.4% 3.7% 3.4% 3.3% 9.7% FTES* 502,207 99,365 42,376 159,152 Network business - asset intensive Brokerage - asset light Outsource - asset light *average for the year INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 29,819 158,889 Network business - asset intensive Network business - asset intensive 58#59Q1 2021 Group P&L in €m Revenue EBIT Financial result Taxes Q1 2020 Q1 2021 vs. LY 15,464 18,860 +22.0% 592 1,911 +222.8% -151 -154 -2.0% -106 -492 -364.2% Consolidated net profit* 301 1,190 +295.3% Basic EPS (in €) 0.24 0.96 +300.0% *attributable to DPDHL Group shareholders INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 Deutsche Post DHL Group 59 59#60Q1 2021 Cash Flow Statement Deutsche Post DHL Group in €m Q1 2020 Q1 2021 EBIT 592 1,911 vs. LY +1,319 Depreciation, amortization and impairment losses 1,021 930 -91 Change in provisions -26 9 +35 Income taxes paid -168 -273 -105 Changes in working capital -758 -94 +664 Other 89 7 -82 Operating Cash Flow 750 2,490 +1,740 Net Capex -571 -667 -96 Net cash for leases -578 -629 -51 Net M&A -5 -2 +3 Net interest -5 -9 -4 Free Cash Flow -409 1,183 +1,592 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 00 60#61Capex development 2019-2023e Group gross capex, in €m ~3,800 3,617 ~3,600 Group 1,069 2,999 981 DGFF DSC, DecS 2,548 2019 2,018 2020 2021 guidance Guidance Yearly average 2022-2023 Deutsche Post DHL Group Corp Functions P&P, EXP Note: Capex expectation includes full gross capex spend related to 2018 & 2020 Boeing 777 orders INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 61#62Group ROCE trending further up: returns increasing on higher asset base Deutsche Post DHL Group Increasing returns under Strategy 2015/2020 - positive trend continued after lease accounting rebasement Group ROCE vs WACC 6.8% 2010 12.3% 11.6% 11.9% 11.1% 10.8% 2011 *2015 EBIT adjusted for NFE-write off 14.7% 14.1% Under IFRS16 as of FY18 12.4% 11.4% 9.0% 2012 2013 2014 2015* 2016 2017 2018 2019 2020 = ROCE EBIT (Total assets - current liabilities) INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 WACC (8.5%) 62#63Balance sheet continues to show healthy leverage ratios Deutsche Post DHL Group 47.9% Net Gearing 25.5% Equity Ratio 1.7x (2019) 1.5x(2020) Net Debt / EBITDA 55,307 Total Equity & Liabilities 12,928 Pension Provisions Other Provisions Current liabilities Non-current liabilities Equity 8,677 4,847 Net Debt EBITDA EBIT 31.12.2020 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 9.9x Net Interest Cover All figures in €m, FY 2020 489 Net interest paid 63#64- DPDHL Group Pensions – DB and DC plans in €m Defined Benefit Obligation 5,815 4,326 Deutsche Post DHL Group Defined Benefits Staff Costs* & Change in Provisions * Excluding one-offs Defined Contribution (Cash out staff costs in EBIT) Civil Servants in Germany Hourly workers & salaried employees* *mainly outside Germany 193 162 187 193 227 218 13,849 13,699 264 266 230 168 83 96 516 493 461 449 409 376 347 352 317 305 300 307 2015 2016 2017 2018 2019 2020 2015 2016 2017 2018 2019 2020 2015 2016 2017 2018 2019 2020 Dec 31st 2020 Plan Assets Mar 31st 2021 Net Pension Provision Current service costs Change in provisions Discount Rate (DBO) Mar 31st 2021 Dec 31st 2020 Germany 1.40% 0.80% UK 2.00% 1.20% INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 Other Total 1.46% 1.58% 1.06% 0.95% 64#65Investor Relations Contact Deutsche Post DHL Group Martin Ziegenbalg +49 228 182 63000 [email protected] Robert Schneider +49 228 182 63201 [email protected] Sebastian Slania +49 228 182 63203 [email protected] Agnes Putri +49 228 182 63207 [email protected] INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 65 55#66Disclaimer Deutsche Post DHL Group This presentation contains certain statements that are neither reported results nor other historical information. These forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those expressed in the forward-looking statements. Many of these risks and uncertainties relate to factors that are beyond Deutsche Post AG's ability to control or estimate precisely, such as future market and economic conditions, the behavior of other market participants, the ability to successfully integrate acquired businesses and achieve anticipated synergies and the actions of government regulators. Readers are cautioned not to place undue reliance on these forward-looking statements, which apply only as of the date of this presentation. Deutsche Post AG does not undertake any obligation to publicly release any revisions to these forward-looking statements to reflect events or circumstances after the date of this presentation. This presentation does not constitute an offer to sell or the solicitation of an offer to subscribe for or buy any security, nor shall there be any sale, issuance or transfer of the securities referred to in this presentation in any jurisdiction in contravention of applicable law. Copies of this presentation and any documentation relating to the Offer are not being, and must not be, directly or indirectly, mailed or otherwise forwarded, distributed or sent in or into or from Australia, Canada or Japan or any other jurisdiction where to do so would be unlawful. This document represents the Company's judgment as of date of this presentation. INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MAY 2021 99 66

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