Operational Excellence and Employee Training Overview

MAPCLUB % Earn & Redeem Points Hundreds of Brands, Easily Kini tersedia kembali Phone 13 Pro 777 Dance Fo MAP Mitra Adiperkasa Thousands of Stores Remarkable Member Privileges MAP CLUB • Launched in 2016 #1 CRM Program in Indonesia Database for cross-selling and marketing • Over 60,000 Social Media followers • GO PONTS • More than 20,000 mobile apps users • Potential to create lifestyle coalition loyalty program Members, as per March 31st, 2022: 5.2 million digingp 2X bain Y MAPCLUB Online & Offe on & Seceam Ants Ofe Shopping O Join Now Featured Deals &B • Average value per transaction: Rp 836.8 k • Average shopping frequency per year: 1.6 x 11 =1

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