Operational Excellence and Employee Training Overview

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#1MAP Mitra Adiperkasa GROW Unaudited 1Q22 Result#2OVERVIEW The Way Ahead MAP retail Sports, Fashion, Department stores, Digital Technology, F&B, Travel, Lifestyle & Convenience stores. Our diversified portfolio of brands are unified via our MAPCLUB APP which creates a new shopper dimension by conveying who shops where, when, why & how across the archipelago. The Covid19 pandemic has created unprecedented challenges to retailers. MAP is adapting its model to capture sales at every layer of consumerism by leveraging our 150+ exclusive brands across all modes of physical, digital & social channels. Our new Unified Retail strategy will reinvent the shopping experience ensuring we remain consumer relevant while upgrading our proposition across stores, brand.com, value pricing, and first class loyalty engagement. MAP SHOPPING FOR EVERYONE 2#3VISION To be the leading omni-channel retailer in Indonesia VALUES We are a P.E.O.P.L.E oriented company MISSION To bring health, happiness and a more fulfilling lifestyle to our valued customers through our portfolio of world class brands and omni-channel retail network People Centered Approach We put our customers, employees and the community at the heart of all our business decisions Empowerment We empower our people with authority. We believe that delegation of power and autonomy promoted contribution, accountability, and entrepreneurship. Entrepreneurship is key for retailing, and it helps in the personal development of staff. Originality We pioneer new concepts and ideas in all our endeavors - be it retailing, distribution, manufacturing or food & beverage. Principles We subscribe to the highest principles of integrity and honesty. Loyalty We cultivate strong employee and customer loyalty and long term relationships with principals, partners, landlords, and suppliers. Earnings Earnings must be achieved without compromising our core values. 3#4MAP is SHOPPING FOR EVERYONE from dawn to dusk Morning coffee Make-up: Getting ready for work Busy at work Power dressing Online shopping? Grocery shopping My birthday gift Back to school shopping Dining in KIDS TRAVEL & LIFESTYLE DIGITAL Which clothes to wear today? ACTIVE 360° RETAILING HEALTH & BEAUTY FOOD & BEVERAGE DEPT STORES Travelling in-style FASHION My favorite hobby: shopping! After work Passion for sports 4#51995 Incorporation Started with Sports before venturing into Fashion and Lifestyle 1997 • Foray into Kids products (toys & apparel) MILESTONES 2002 • Diversified into Food & Beverage with Starbucks Coffee • Started operations of Garment Factory in Gunung Putri, Bogor 2003 • Ventured into Department Stores MAP Mitra Adiperkasa 2004 •IPO of MAP (Listed on Indonesia Stock Exchange) Rabis soon PT MITRA ADIPERKASA 2005 • Best Managed Company in Indonesia - AsiaMoney ua 28, 200 Gr Hyatt a 2007 • Best Managed Company • in Indonesia - FinanceAsia FinanceAsla + ASIA'S BEST COMPANIES 2007 Mitra Adiperkasa indonesia 2011 Top 40 Companies in Indonesia - Forbes Indonesia AWARDS RT GALA DINNER 2011 Forbe DECER 20 2012 • Most Admired Companies in Indonesia - Fortune Indonesia ⚫ Best Capital Award (nomination) - Indonesia Stock Exchange ⚫ #1 Retail Company in Indonesia - SWA Magazine 2013 • Nomination for Retailer of the Year (Emerging Market) - World Retail Congress WORLD RETAIL CONGRESS 5#62014 • Most Powerful & Valuable Company in Indonesia (Retail) Warta Ekonomi • Corporate Social Responsibility (CSR) Award Finance Asia - • Investor Relations Award - FinanceAsia • Strategic partnership with Everstone for Burger King and Domino's Pizza 2018 •IPO of MAA (MAP Active) • "Best in CSR" - Padmamitra Award (National level) - for excellence in CSR from Indonesia's Ministry of Social Affairs and Forum CSR Kessos • Best in Corporate Communication - SWA Group Magazine • Launch Planetsports.asia & Kidzstation.asia MILESTONES 2015 • Most Admired Companies • - in Indonesia (Retail) Warta Ekonomi Strategic partnership with CVC for Active Division (MAA) 2019 2016 Launch of MAPEMALL.com • Launch of MAP Club • Launch of MAP Retail School Ventured into Vietnam (First Zara Store in HCM City) • Strategic partnership with General Atlantic for F&B (MBA) • Ventured into new-age technology with the launch of Digimap (Apple Premium Reseller) • Launched Zara.com/id & Zara.com/vn • Launched Starbucks Dewata, the biggest and one-of-a-kind Starbucks Reserve in South East Asia 2020 2017 •IPO of MBA (MAP Boga) MAP Mitra Adiperkasa • Further expansion in Vietnam ⚫ Best Mid-Cap Company in Indonesia (3rd placing) FinanceAsia • Best CEO - Obsession Media Group • Most Powerful Company (Retail Trade) - Warta Ekonomi • "Best in CSR" - Padmamitra Award from Jakarta Provincial Government 2021 • Ventured into Philippines • Bank Indonesia's Best Corporate (MAP Active) • Top 50 Companies in Indonesia - Forbes Indonesia Statistics Respondent - Bank Indonesia • PT Panen Lestari Indonesia "Best CASA (Dept. Store Merchant Category) - Bank Rakyat Indonesia 6#7ORGANIZATION STRUCTURE BOARD of COMMISSIONERS Sri Indrastuti Hadiputranto Independent President Commissioner GBPH. H. Prabukusumo, S.Psi Independent Vice President Commissioner Hendry Hasiholan Batubara Commissioner Tan Enk Ee Commissioner BOARD of DIRECTORS H.B.L. Mantiri President Director V.P. Sharma Vice President Director Susiana Latif Director Michael D. Capper Director Sjeniwati Gusman Director Handaka Santosa Director Internal Audit Corporate Secretary Department Store Fashion (Cosmetic & Beauty) Handaka Santosa Michele Wibisono Active (Sports & Leisure and Kids) Michael D. Capper Food & Beverage Anthony Cottan Digital & Others MAP Mitra Adiperkasa Ravi Kumar Sreeramulu 7#8PUBLIC SHAREHOLDER STRUCTURE MAP Mitra Adiperkasa 49.0% 51.0% PT SATYA MULIA GEMA GEMILANG MAP - as at 31st March 2022 Local Share Ownership Foreign Share Ownership Note: There is no affiliation between numbers of the board of Commissioners, the Board of Directors, or Majority and/or Controlling Shareholders. 65.3% 34.7% 8#9Department Stores SOGO SEIBU Galeries Lafayette The FoodHall (supermarket) MORE THAN 150 EXCLUSIVE BRANDS ENTERTAIN OUR SHOPPERS 24 HOURS A DAY MAP Mitra Adiperkasa Specialty Stores Fashion & Beauty Food & Beverage Others Active Digital Sports Sports Station Hoka One One New Era Planet Sports.Asia Tabata Energetics Taylormade Spalding Zara Max Mara Sephora Digimap Massimo Dutti Loewe Laneige Digiplus Pull and Bear Ted Baker Innisfree The Athlete's Foot 2XU Champion Stradivarius Lacoste Sulwhasoo Footlocker Crocs Aetrex Bershka True Religion Etude Golf House Royal Sporting House XXIO Ogaan OGO Reebok Converse Cleveland New Balance Skechers Saucony Oysho Forever New Boots Kids Hasbro BanDai Kidz Station Lego Nautica Mango Caterpillar Smiggle Kipling Cotton On OshKosh B'Gosh Carter's Tissot Rubi Rookie Crocs Kids Max&Co Туро Planet Sports Kids Dickie Anello Swatch Asics LOL & NumNom Clementoni Mizuno Ben Sherman Tumi ThreeSixty Sourcing Headstart Airwalk DKNY Diadora Leisure Calvin Klein Payless Speedo Staccato Birkenstock PTP Clarks Nine West Travelogue Srixon Dr Martens Astec Brooks Steve Madden Onitsuka Tiger Rockport Linea Fitflop Brics Zara Home Marks & Spencer Swarovski Pandora Tommy Hilfiger Weekend Max Mara Starbucks Coffee Pizza Marzano Cold Stone Krispy Kreme Godiva Genki Sushi Paul Bakery Subway Burger King Domino's Pizza* *) minority shareholders Kinokuniya Samsonite Alun Alun Indonesia (handicrafts) Out of Asia Garment Factory 9#10WHAT IS UNIFIED RETAIL? Integrating our offline, online and social channels into one ecosystem OFFLINE SALES • MAP stores • Brand mono stores • Wholesale ANALYZE DIGITAL DATA CRM/ loyalty MAP Mitra Adiperkasa Social commerce BRAND f MANAGER & ONLINE SALES MIM • MAPemall → MAPCLUB.com MAP CLUB • Member acquisition Multi-brand sites MAP • Member reactivation • • Mono-brand sites MAP 3rd party marketplaces • Member customer service 10#11MAPCLUB % Earn & Redeem Points Hundreds of Brands, Easily Kini tersedia kembali Phone 13 Pro 777 Dance Fo MAP Mitra Adiperkasa Thousands of Stores Remarkable Member Privileges MAP CLUB • Launched in 2016 #1 CRM Program in Indonesia Database for cross-selling and marketing • Over 60,000 Social Media followers • GO PONTS • More than 20,000 mobile apps users • Potential to create lifestyle coalition loyalty program Members, as per March 31st, 2022: 5.2 million digingp 2X bain Y MAPCLUB Online & Offe on & Seceam Ants Ofe Shopping O Join Now Featured Deals &B • Average value per transaction: Rp 836.8 k • Average shopping frequency per year: 1.6 x 11 =1#12MAP Mitra Adiperkasa 1Q22 FLASH 2,777 Retail Stores *) 110+ Retail Concepts 20+ Online Concepts, 150+ Exclusive brands Physical stores in 79 Cities in Indonesia ASEAN presence in Philippines, Thailand & Vietnam Rp5.6 trillion sales in 1Q 2022 (+30.6% YoY) Digital sales growth of 31.9%, 10.3% contribution to sales 8.7% EBIT Margin 18.2% EBITDA margin 10.2% net income margin in 1Q 2022**) *) Include Burger King & Domino's Pizza **) Include BK partial divestment in 1Q22#13NET SALES & GROWTH (IDR bn, %) MAP Mitra Adiperkasa 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 % Growth YoY +1% -61% -37% -25% -9% +130% -13% +37% +31% QUARTERLY NET SALES TIMELINE 4,722 4,632 4,822 4,313 3,394 2,946 2,100 6,343 5,633 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 个 Pre-COVID Jan-Feb'20 still normal Beginning of COVID in Mar'20 Malls closure Mar-Jun 20 (1st PSBB Apr'20) " Since malls allowed to reopen in mid-Jun'20, there are still limitations in traffic capacity and adjustment in operating hours to date (in malls and F&B dine-ins). COVID-19 vaccine started to be rolled out in Jan'21 Malls closure Jul-Aug'21 (Emergency PPKM) Gradual relaxation 11 since mid-Aug 11 PPKM relaxed as COVID-19 daily cases eased Jabodetabek level 1 in Nov-Dec Slightly tighter PPKM in Feb'22 due to Omicron variant, then being relaxed since Mar'22 13#14FINANCIAL HIGHLIGHTS (IDR bn, %) AFTER PSAK 73/ IFRS 16 MAP Mitra Adiperkasa PRIOR PSAK 73/ IFRS 16 1Q22 1Q21 Growth (%) 1Q22 1Q21 Growth (%) Net sales 5,633 4,313 30.6% 5,633 4,313 30.6% Gross Profit 2,414 1,798 34.3% 2,417 1,801 34.2% GPM (%) 42.9% 41.7% 42.9% 41.8% EBIT 488 188 160.3% 454 145 212.0% EBIT Margin (%) 8.7% 4.4% 8.1% 3.4% EBITDA 1,026 727 41.1% 664 365 81.7% EBITDA Margin (%) 18.2% 16.9% 11.8% 8.5% Net Profit (Loss) 577*) 18 3027.4% 621*) 47 1229.8% NPM (%) 10.2% 0.4% 11.0% 1.1% Norm. Net Profit (Loss) 628 53 1077.5% 628 53 1077.5% Normalized NPM (%) *) Include BK partial divestment in 1Q22 11.2% 1.2% 11.2% 1.2% 14 14#15OPERATIONAL EXPENDITURE - 1Q22* (IDR bn, %) MAP Mitra Adiperkasa LABOUR 1Q22 1Q21 1Q22 vs 1Q21 Growth 663 543 22.0% I RENTAL 537 447 20.2% DEPR. & AMORT. | 208 217 -3.7% UTILITIES 76 76 67 12.7% A & P 53 47 12.3% 1 OTHERS TOTAL OPEX *) Prior PSAK 73/ IFRS 16 426 334 27.4% 1,963 1,656 18.6% 15 15#16PROFITABILITY (IDR bn, %) MAP Mitra Adiperkasa 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 Gross Margin 45.8% 36.2% 40.5% 40.7% 41.7% 43.5% 38.2% 42.1% 42.9% I EBITDA Margin 16.8% 6.2% 14.3% 18.2% 16.9% 21.7% 8.3% 22.6% 18.2% i I EBIT Margin 3.7% -22.6% -3.3% 7.7% 4.4% 10.3% -10.0% 13.3% 8.7% QUARTERLY I 846 EBIT 175 496 357 188 488 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 (113) 3Q21 (296) 4Q21 1Q22 (476) TIMELINE Pre-COVID Jan-Feb'20 still normal ↑ Beginning of COVID in Mar'20 Malls closure Mar-Jun 20 (1st PSBB Apr'20) " Since malls allowed to reopen in mid-Jun'20, there are still limitations in traffic capacity and adjustment in operating hours to date (in malls and F&B dine-ins). COVID-19 vaccine started to be rolled out in Jan'21 Malls closure Jul-Aug'21 (Emergency PPKM) Gradual relaxation 11 since mid-Aug 11 PPKM relaxed as COVID-19 daily cases eased Jabodetabek level 1 in Nov-Dec Slightly tighter PPKM in Feb'22 due to Omicron variant, then being relaxed since Mar'22 16#17FINANCIAL HIGHLIGHTS (IDR bn, %) MAP Mitra Adiperkasa (In Rp bn, %) FY20 FY21 1Q21 1Q22 No. stores Net Revenue RETAIL FOOTPRINT Space (sqm) 14,847 18,424 4,313 5,633 TOTAL 2,409 921,937 % Growth -31% +24% -9% +31% DEPT STORE 59 356,507 EBIT (57) 1,234 188 488 SPC. STORE 1,676 394,200 EBIT Margin (%) -0% 7% 4% 9% ACTIVE 1,199 246,768 FASHION & BEAUTY 431 139,689 DIGITAL 42 4,938 OTHERS 4 2,805 F & B 632 160,182 OTHERS 42 Exclude: 11,049 177 Burger King & 191 Domino's Pizza 17#18OUR DIGITAL CHANNELS DEDICATED MULTI-BRAND PLATFORMS PLANET SPORTS.ASIA MAPCLUB iPhone 13 Kini hodir worno Hj Tersedia sekarang MAPCLUB Online & Offine Shopping fom & Dedean Points Featured Deals All Testive Shop By Category for H Spor Beauty digimap Exchatro HOKA HYPER-PROPULSIVE HYPER-BREATHABLE HYPERSPEED CARBON X3 SHOP NOW RUNNING SNEAKERS GOLF KIDS KIDZ STATION.ASIA Peppa Pig SHOP NOW BRAND POPULER Tina NEW ARRIVAL KIDS APPARE BEST SELLERS Shop By Age MAP Mitra Adiperkasa WHATSAPP CHAT AND BUY INITIATIVES CHAT & BUY SHOPFROMHOME SEIBU INTRODUCING (ai:) Chat n' Buy SHOP NOW STORE ASSISTANT SAVE THE NUMBER +62813 6686 0905 Personalized Shopper SHOPPING JUST GOT EASIER CHAT WITH OUR PERSONAL ASISTANT + AGK GUSTATIONS •ост освои REDONOS *AND SHOP! MAP GIFT VOUCHER CHAT & BUY ONLINE ORDER To offer a better service, you can now each through MAP Gin Voucher's OFFICIAL WHATSAPP ACCOUNT 0859-5180-5795 SHOP NOW KES STRIODE CHAT & BUY STEP STEP 2 STEP 2 STEP 44 LINKTR.EE ENSER GUY CHAT WITH U A QUIFILLE CENVERICS PLANKT gianpartsalathukadav Chelming 18#19MONO-BRAND SITES OUR DIGITAL CHANNELS Reebok .co.id crocs .co.id CONVERSE >> .id SKECHERS new balance ZARA .com/id .com/vn PULL&BEAR .com/id Massimo Dutti .com/id STRADIVARIUS .com/id ZARA HOME.com/id .id Bershka .id .com/id Foot Locker .id shop. MANGO.com/id LINEASHOES .com LACOSTE .com/id .com Kinokuniya.co.id digimap .co.id id. TUMI SEPHORA.co.id 3rd PARTY MARKETPLACES AND ONLINE DELIVERIES S Shopee MAP Mitra Adiperkasa JD.ID tokopedia ZALORA blibli Lazada Grab gojek ☐ gomart Powered by gojek Shopee Food GrabMart happy fresh 19#20DIGITAL PERFORMANCE (IDR bn, %) MAP Mitra Adiperkasa CONTRIBUTION BY CHANNEL DIGITAL SALES PERFORMANCE 1Q20 % to sales 2Q20 3Q20 4Q20 1Q21 2Q21 3.5% 27.3% 11.4% 10.5% 10.2% 10.7% 3Q21 4Q21 1Q22 24.8% 11.0% 10.3% 731 698 574 580 3rd party marketplace 42% D Own sites 58% CONTRIBUTION BY SEGMENT 164 F & B 19% 518 488 440 386 Active 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 37% Dept Store 12% Digimap 11% Fashion 22% 1Q22 Sales Contribution 10.3% 1Q22 Growth YoY (%) 31.9% 20#21INVENTORY LEVEL (Days, IDR bn, %) MAP Mitra Adiperkasa 2019 2020 2021 1Q22 Aging inventory > 6 month 23% 38% 43% 31% INVENTORY DAYS 109 2019 152 125 106 2020 2021 1Q22 The strong gross margin gains in Q1 were driven by higher full price sales via ever fine tuning of the Group's merchandise planning and data analytics. This allowed improved targeting of its best customers and better inventory management control through disciplined supply chain optimization - hence, resulted in lower inventory days and aging. 21 21#22DEBT STRUCTURE & LEVERAGE (IDR bn, %) MAP Mitra Adiperkasa DEBT PROFILE 28% 72% LEVERAGE* 2019 2020 2021 1Q22 Net DER -4.2% -4.4% -23.0% -17.7% Blended CoF 6.9% 6.6% 5.4% 5.4% GROSS DEBT 1,507 Loan with Floating Interest Rate Loan with Zero Coupon 2019 *) Exclude zero coupon bond (GA) 2,504 1,146 1,111 2020 2021 1Q22 222#23BALANCE SHEET (IDR bn) MAP Mitra Adiperkasa As of ASSETS 31 Mar22 As of 31 Dec21 As of 31 Dec20 LIABILITIES & EQUITY As of 31 Mar22 As of 31 Dec21 As of 31 Dec20 Cash & 2,468 2,778 2,788 equivalents Bank loan 1,111 1,146 2,504 Account 597 606 508 Receivables Account Payable 2,480 2,521 2,486 Inventories 4,322 3,731 3,715 Bonds Payable 411 404 376 Property, Plant, 3,628 3,587 3,926 Lease Liability 3,477 3,548 3,918 Equipment ROU Asset 3,451 3,582 4,067 Other Liabilities 2,139 2,068 1,867 Other Assets 2,809 2,499 2,646 Equity & Minority Interest 7,657 7,096 6,499 TOTAL ASSETS 17,275 16,783 17,650 TOTAL LIABILITIES & EQUITY 17,275 16,783 17,650 23#24PSBB & PPKM TIMELINE 2020 - YTD 2022 MAP Mitra Adiperkasa 10 Apr - 4 Jun'20 PSBB I Phase 1-3 14 Sep- 21 Dec'20 11 Oct'20 - 8 Jan'21 PSBB Tight Malls opened until Malls closed F&B : No dine-in, delivery only F&B 9pm 50% capacity No dine-in, delivery only. PPKM Year End Malls opened until 9pm 9 Feb - 28 Jun'21 PPKM Micro 3 Jul - 2 Aug'21 10 Aug - 2 Nov'21 - 4 Oct'21 PPKM Level 2-4 (Java - Bali) Malls opened until 9pm 50% capacity 21 Feb '22 PPKM Level 1-3 Malls opened until 9-10pm 50-100% capacity F&B dine-in 50-100% 19 Apr - 4 Jul '22 PPKM Level 1-3 24 May-4 Jul'22 Jakarta, G. Jakarta Lv. 1: Malls: opened until 10pm 100% capacity F&B dine-in 100% Phase 1-10 Malls opened until Emergency PPKM (Java-Bali) Malls closed 50% capacity 9pm F&B F&B dine-in 50%. No dine-in, delivery only F&B dine-in 25%, 30min duration 50% capacity F&B dine-in 50%. 5 Jun - 12 Oct - 11 Jan- 22 Jun - 10 Sep'20 21 Dec'20 8 Feb'21 5 Jul'21 3-10 Aug'21 5 Oct - 22 Feb - 1 Nov'21 18 Apr❜22 PSBB Transition PSBB Transition Malls opened until Malls: opened until 9pm 50% capacity 9pm 50% capacity F&B : dine-in 50% F&B dine-in 50% PPKM Phase 1-2 Malls opened until 7-8pm 25% capacity F&B dine-in 25%,. Tighter PPKM Malls opened until 8pm 25% capacity F&B : dine-in 25%. PPKM Level 2-4 (Java-Bali) Malls closed for level 4, for level 2-3 opened until 5 or 8pm PPKM Level 2-3 (Java- Bali) Malls opened until 25% or 50% capacity F&B No dine-in, delivery F&B only. 9pm 50% capacity PPKM Level 2-4 Malls: opened until 10pm F&B : dine-in 50%, 60mins duration 75% capacity : dine-in 75% 24 24#25Appendix#26* OPERATIONAL EXPENDITURE *(IDR bn,%) MAP Mitra Adiperkasa *) After PSAK 73/ IFRS 16 1Q22 1Q21 % YoY I LABOUR 663 543 22.0% RENTAL 175 85 105.5% I DEPR. & AMORT. 532 532 0.0% UTILITIES 76 67 12.7% A & P 53 47 12.3% OTHERS 426 334 27.4% TOTAL OPEX 1,926 1,610 19.6% 26#27THE SUSTAINABLE DEVELOPMENT GOALS MAP Mitra Adiperkasa 1 NO POVERTY 2 ZERO HUNGER SSS 11 SUSTAINABLE CITIES AND COMMUNITIES 12 SUSTAINABLE DEVELOPMENT GOALS PEACE, JUSTICE 17 16 AND STRONG INSTITUTIONS PARTNERSHIPS FOR THE GOALS RESPONSIBLE CONSUMPTION AND PRODUCTION Со 13 CLIMATE ACTION 14 LIFE BELOW WATER 15 LIFE ON LAND GOOD HEALTH AND WELL-BEING 4 QUALITY EDUCATION 5 GENDER EQUALITY 6 CLEAN WATER AND SANITATION 7 AFFORDABLE AND CLEAN ENERGY 8 DECENT WORK AND ECONOMIC GROWTH 9 INDUSTRY INNOVATION AND INFRASTRUCTURE M M 10 REDUCED INEQUALITIES 27#283 PILLARS OF SDGs MAP Mitra Adiperkasa MEN SOCIAL GOVERNANCE ENVIRONMENTAL 28#29MAP Mitra Adiperkasa MSCI ESG RATINGS*) COMPARISON WITH GLOBAL PEERS PT MITRA ADIPERKASA TBK Retail - Consumer Discretionary | ID (RETAIL) Industria de Diseno Textil, S.A. The Home Depot, Inc. Lowe's Companies, Inc. PT Mitra Adiperkasa Tbk Amazon.com, Inc. Alibaba Group Holding Limited AAA Weight Score Environment 18.0% 3.3 AA Product Carbon Footprint 9% 2.2 AA Raw Material Sourcing 9% 4.4 BBB Social 49% 4.7 BBB Labor Management 18% 7.3 BB Chemical Safety 17% 2.5 Privacy & Data Security Governance 14% 3.5 33% 3.7 33.0% 3.7 *THE USE BY PT MITRA ADIPERKASA TBK OF ANY MSCI ESG RESEARCH LLC OR ITS AFFILIATES ("MSCI") DATA, AND THE USE OF MSCI LOGOS, TRADEMARKS, SERVICE MARKS OR INDEX NAMES HEREIN, DO NOT CONSTITUTE A SPONSORSHIP, ENDORSEMENT, RECOMMENDATION, OR PROMOTION OF PT MITRA ADIPERKASA BY MSCI. MSCI SERVICES AND DATA ARE THE PROPERTY OF MSCI OR ITS INFORMATION PROVIDERS, AND ARE PROVIDED 'AS-IS' AND WITHOUT WARRANTY. MSCI NAMES AND LOGOS ARE TRADEMARKS OR SERVICE MARKS OF MSCI. *) As per 1st November 2021 Corporate Governance Overall Score Weighted-Average Key Issue Score Industry Adjusted Score 4.1 5.3 29#30NO POVERTY MAR RUPS TAHUNAN & PAPARAN PUBL 2 ZERO HUNGER SSS GOVERNANCE SUSTAINABLE DEVELOPMENT GOALS 16 PEACE, JUSTICE AND STRONG INSTITUTIONS 17 ANABLE CITIES AND COMMUNITIES 12 RESPONSIBLE CONSUMPTION AND PRODUCTION Q 3 GOOD HEALTH AND WELL-BEING 4 QUALITY EDUCATION GENDER EQUALITY 13 CLIMATE ACTION PARTNERSHIPS FOR THE GOALS 14 LIFE BELOW WATER 15 MAP MAP MPS TAHUNAN & HAN PRIY LIFE ON LAND MBA RUPS TAHUNAN & PAPARAN PUBLIK AKUSTIS TWORK AND MIC GROWTH INDUSTRY, INNOVATION AND INFRASTRUCTURE MAP Mitra Adiperkasa 10 REDUCED INEQUALITIES = 30#31Governance (G) - Compliance to Regulations As a Public Listed Company, we comply with regulations from Indonesia Stock Exchange (IDX), Financial Services Authority (OJK), and other relevant regulators. Some of our responsibilities are: • • • • • Submit monthly shareholder report to IDX Submit quarterly, 1H, 9M, FY financial report Conduct AGM and Public Expose • Disclosure of Corporate information • Conduct Management meetings regularly a. BOD meeting b. BOC meeting C. BOC BOD meeting d. Audit Committee meeting Set up corporate committees: a. Internal Audit - include store review b. Audit Committee C. Nomination and Remuneration Committee Produce and publish Annual Report Produce and publish Sustainability Report PT MITRA ADIPERKASA TBK ANNUAL REPORT 2020 UNIFIED RETAILING ONLINE & OFFLINE MAP SHOPPING FOR EVERYONE MAP Mitra Adiperkasa Fast Times Scaling Asean growth in Sports & Leisure MBA Extraordinary resilience. Sustainable future. 2020 ANNUAL REPORT Lapras Tata 252 MA ctiv Our 2020 Annual Reports 31#32Governance (G) - Brand Partners ESG Achievements/Ratings Brands INDITEX AMORE PACIFIC ESG Achievements/Ratings MSCI ESG RATINGS CCC AAA B BB BBB A AA AAA MSCI ESG RATINGS Brands SEPHORA MAP Mitra Adiperkasa ESG Achievements/ Ratings All U.S. Sephora locations proudly run on 100% renewable energy Forbes Forbes 2020 America Best Employers for Women S SKECHERS CCC B BB BBB A AA AAA BUILDING GREEN BU U.S. G LEED GOLD USGBC Green Building - Distribution center in California DIADORA PLATINUM Top 1% 2021 ecovadis Sustainability Rating TM MSCI ESG RATINGS BBB CCC B BB BBB A AA AAA 40% Less carbon emission in 2020 (compared to 2015 emission) 32#33PLANET/ENVIRONMENT MAP Mitra Adiperkasa TUMBLER Day Starbucks Rewards member Get 50% off on beverage Other Payment 30% STARBUCKS® Terme & conditions apply 11 AND COMMUNITIES 12 SUSTAINABLE DEVELOPMENT GOALS 16 AND STRONG INSTITUTIONS PEACE, JUSTICE 17 PARTNERSHIPS FOR THE GOALS RESPONSIBLE CONSUMPTION AND PRODUCTION 13 CLIMATE ACTION 14 LIFE BELOW WATER 15 LIFE ON LAND donate clothes you no longer wear and give them a new lease on life. joinlife 1 NO POVERTY 2 ZERO HUNGER 3 GOOD HEALTH AND WELL-BEING 4 QUALITY EDUCATION 5 GENDER EQUALITY 6 CLEAN WATER AND SANITATION 7 AFFORDABLE AND CLEAN ENERGY 8 DECENT WORK AND ECONOMIC GROWTH 9 INDUSTRY INNOVATION AND INFRASTRUCTURE Wo 10 REDUCED INEQUALITIES = 33#34Planet (E) - Enhancing Culture of Sustainability "The Green Champions" MAP Mitra Adiperkasa NAUGURATION OF GREEN CHAMPION MAP SUSTAINABILITY WHO CARES WILL rta, 2 March 2020 • In total of 88 Employees have volunteered to become Green Champions The Green Champions are committed to implement sustainable practices in their daily activities The Green Champions also remind and encourage other employees to implement more sustainable lifestyle 34#35Planet (E) - Single Use Plastic Reduction "No Plastic Use" Campaign FOODHALL LESS PLASTIC IS FANTASTIC! Join us to support our government to conserve our beloved earth. Please bring your own bag for your shopping. Better for environment, safer for you! Encourage Tumbler Usage @thefoodhall.id Starting 1 July 2020. The Foodhall is not providing single-use plastic bag anymore to support DKI Jakarta's regulation on plastic bags usage. STARBUCKS GREENER DAY Kurangi Plastik, Dapatkan Minuman Setengah Harga. "Dengan tumbler official Starbucks Starbucks X 3.1 Phillip Lim Collection KING KURANGI PEMAKAIAN SEDOTAN & TUTUP CUP Tannanji lingkungan 920 Date Si STOP PLASTIC BAG BERHENTI KANTONG PLASTIK 14 LIFE BELOW WATER MAP Mitra Adiperkasa % of Non-single Use Plastic Bags FY 2021: 100% 85% Fashion* Kids and Active 99% F&B 100% 100% Department Stores Digital & Others (Digimap, Kinokuniya) TOTAL: 36,570,575 (99%) paper or non woven bags from total shopping bags of 36,976,475 ZARA ZARA ZARA digimap-co-id SOGO PLANET SPORTS.ASIA * Remaining plastic bags are biodegradable plastic bags (mostly in outstation) ** Remaining plastic bags are used by Genki Sushi *in compliance to Pergub DKI Jakarta No 142 Year 2019 35 ** Bees Coral Rainforest#36Planet (E) - Single Use Plastic Reduction TM Starbucks Greener Nusantara Program (since 2019) Plastic Straws Replaced by Paper Straws Plastic Stirrer Replaced by Wooden Straws Less Plastic Bottles by Utilizing Glass Bottle 22.6 Mio 125 K 730 K 14 BELOW WATER MAP Mitra Adiperkasa Starbucks Collaboration with Surya Indoplastik (since Apr 2021) Used rPET collected will be recycled by PT Surya Indoplastik into new rPET cups creating closed cycle in our plastic cup lifecycle Plastic Utensils Replaced by Biodegradable Materials Single Use Tissue Replaced by Recycled Materials Single Use plastic Cups Replaced by 100% Recycled Cups Hanya untuk cup & lid plastik! 36.7 K * Data FY21 37.5 Mio 23.5 Mio 0 Titakuntuk sedotan. ak untuk tisu. dan tidak untuk sampah lainnya 299 Kg Plastic Cups Collected and Recycled by FY21 36#37Planet (E) - Fresh Water Availability "Planet Water Partnership" CLEAN WATER AND SANITATION PERSTRY INHOVATION ANDINHASHIMICTURE PARTNERSHIPS FOR THE GOALS 24 STARBUCKS HARI CUCI TANGAN SEDUNIA Tangan yang Bersih untuk Kita Semua TM UOD HINGS AquaSan PINETRON SYSTEM uasan STARBUCKS MAP Mitra Adiperkasa Planet Water Foundation MARAN MARSENE POSOS PESASTRES D -WEAR RE 14th Aqua tower installation in SDN 6 Pemenang Barat, North Lombok Since 2011, 14 Aqua Towers (clean water filtration system) has been built in 6 locations (Bali, Bekasi, Lombok, Medan, Surabaya, and Tangerang). Pumps, pipes and filter provided access to clean water for over one thousand people 14th Aqua tower installation in Pondok Pesantren Al-Ijtihad, Danger, East Lombok 37#38Planet (E) - Energy & Emission Reduction && 88 Encourage Virtual Meeting To "Reduce Energy", we: Switch off office light & AC during lunch break & after office hours Digital Implementation and Integrated System to Reduce Paper Consumption Accuracy and Quality Productivity and Efficiency 8 Advanced Analytics and Security Utilize LED Bulb Solar Panel Installation to "Reduce Emission" AFFORDABLE AND CLIMATT ACTION MAP Mitra Adiperkasa Electricity Consumption*: FY 2020 1.69 Gwh™* FY 2021 1.58 Mwh™ TOTAL ENERGY REDUCTION: 0.11 Gwh¨ (-6.5% YoY) Electricity & Water Cost 9M 2021** (in Rp Million/thousand sqm) 213.8 vs 217.0 VS in 9M20 Reduced by 1.5% YoY Scalability and Flexibility. Cost Savings Robotic Process Automation (RPA) Simplify work process, improve accuracy, productivity and efficiency • • The first Starbucks Indonesia with solar panel installed at Starbucks Drive-Thru Cipondoh, started to operate in March 2021 The solar panel provides 13% of the store electricity consumption every month. *Sahid Sudirman Center Office Only ** Store & office ***Gwh: Megawatt hour 38#39Planet (E) - Emission Reduction Plant-Based Goodness Customize your favorite drinks with our plant-based milk options NEW ALMOND MILK Jose CHNIC STARBUCKS SUBWAY Veggie Delight GENKI SUSHI XOMNI PLANT Plant-Based Crunchy Roll with Chill O Teriyaki Bowl FORWARD Siste The Fullert 65K Carry Bowl with Korol • • . CLIMATE ACTION 17 PARTNERSHIPS FOR THE GOALS Plant Based Option MAP Mitra Adiperkasa Starbucks, Pizza Marzano, Genki Sushi and Subway have offered plant based option in the menu Aside of providing various health benefit to our customer, those plant based menu is also environmental friendly Producing meat and dairy based menu may cause higher emission, due to excessive land use during farming MAR OMNIMEAT CAESAR SALAD Rathaine lettuce, Plant based OmniMest, Caesar dressing Croutons and finished with Olive oil, Parmesan and Mini bread sticks. 45K Goblen Korke SSK Plant-Bas Grilled Blackpepper 28K P-Based 39#40Planet (E) - Converse City Forest CLIMATE ACTION 17 PARTNERSHIPS FOR THE BOALS MAP Mitra Adiperkasa Converse and PT Map Aktif Adiperkasa Tbk are working together with local artist to create a special mural, which created with special paint that can absorb emission and other air pollutant MAP 1 active 2 CONVERSE CONVERSE YTD 2021 4 = 700 Murals "Planted" Trees INSTITUT JI. MH Thamrin Jakarta (Completed in 4 December 2020) Mural Size: 13,6m x 2,8m (equals to 300 trees) 3 GAN SAMA JIMJING 4 BEINI DIN BAIRERS SETARA BERKARYA UNTUK IBU PERTIWI CONVERSE JI. RS Fatmawati, Jakarta (Completed in 6 March 2021) Mural Size: 15m x 17m (equals to 177 trees) Jl. Ir. H. Juanda, Jakarta (Completed in June 2021) Mural Size: 6 m x 25 m (equals to 150 trees) Jl. Raya Joglo, Jakarta (Completed in 13 March 2021) Mural Size: 15m x 12m (equals to 73 trees) 40 40#41Planet (E) - Take Back Program ZARA SEKOLAH RELAWAN ZARA LET'S DONATE YOUR UNUSED GARMENT As part of our social and environmental commitment, we want to help you extend the life of your clothes that's why we have developed a program to collect used clothing In collaboration with Sekolah felawan (NGOs) we collect clothes that are no longer used and make it more useful for others 464 kg For donation РЕЗРЕНЯВЕ 12 DRIN ANE PREDICTION Q CLINATE HTE OH LAND 13 ACTION Used Clothes Collected 3,506 kg Until Dec 2021 thebylovely Find the clothes collection box in: ZARA SENAYAN CITY & ZARA KOTA KASABLANKA We accept clothes, bags, shaps from any brand and with any condition (not necessarily feasible). The results of the donation will be donated to those in need or recycled back into new clothes PARTNERSHIPS FOR THE GOALS MAP Mitra Adiperkasa 1,322 kg Down cycled (For pillow/couch stuffing) 811 kg Up cycled (Totebag/Bandana) E This program is a collaboration between ZARA Indonesia with Relaw Implementing Stores: 66 Stores All Zara stores in 5 cities (Jakarta, Bandung, Denpasar, Medan, Surabaya) + All Zara Home, Massimo Dutti, Pull & Bear, Stradivarius, and Bershka Store *Other Inditex brands will implement soon theaylovely Flowery out XX Goodcord 909 kg Sold for second hand use, funds will be used for Sekolah Relawan operational funds (sold online only through various IG ex. Thriftbylovely, due to Pandemic) 41 11#42Planet (E) - Waste Management PLANET SPORTS ASIA CONVERSE 12 DRIN ANE PRODUCTION CLINATE 13 ACTION HTE OH LAND PARTNERSHIPS FOR THE GOALS duitin MAP Mitra Adiperkasa Waste Management started at 18/10/2021 Waste Collected and Recycled: 950.13 kg FY 2021 Implementing Stores 18 FY2021 42 42#43Planet (E) - RAJAB Waste Reduction MAP Mitra Adiperkasa Through Rumah Belajar Anak Bintang (RAJAB), our community development program, we also encourage sustainable lifestyle from the early age Plant vase from used fabrics Reusable bags from used plastic bags Reuse/recycling of used paper ab RAJAB Panyocokan RAJAB Kamojing RAJAB Sukawening 43 113#44SOCIAL (PEOPLE & PROSPERITY) SPORTS MAP Mitra Adiperkasa SUSTAINABLE CITIES AND COMMUNITIES ABE NO 1 POVERTY İtti 2 ZERO HUNGER SSS GOOD HEALTH AND WELL-BEING 4 QUALITY EDUCATION SUSTAINABLE DEVELOPMENT GOALS 16 PEACE JUSTICE AND STRONG INSTITUTIONS 17 PARTNERSHIPS FOR THE GOALS 12 RESPONSIBLE CONSUMPTION AND PRODUCTION Q 13 CLIMATE ACTION 14 LIFE BELOW WATER 15 LIFE ON LAND YOAN astec 5 GENDER EQUALITY 6 CLEAN WATER AND SANITATION CLEAN ENERGY 8 DECENT WORK AND ECONOMIC GROWTH 9 INDUSTRY, INNOVATION AND INFRASTRUCTURE DAMAY SPORTS 10 REDUCED INEQUALITIES 44#45People (S) - Skills for the Future Our "Internal Training" consist of: Online Platforms OMAP Refreshments, sharing sessions, technical and soft skills MAP RETAIL ACADEMY MAP Retail Academy Focused on soft skills and certification preparation Internal Trainings Done By HR/Principals SBU From SBU Focused on technical skills 85.08% of our employees are High School Graduates. Professional trainings can help them grow their career path. QUALITY EDUCATION DECENT WORK AND ECONOMIC GROWTH MAP Retail Academy MAP Mitra Adiperkasa The First Academy in Indonesia with professional retail certification The Unbeatable Benefits 1. Part of Industry MAP Mitra Adiperkasa MAP ETAIL ACADEMY Together with All Brands under MAP, including ZARA, Marks & Spencer, Skechers, Starbucks, etc., to provide real best practices, industry-standard learning & teaching, and practitioner. 2. International Curriculum Australian Retailers Association We adopt and adapt International curriculum standards in the retail industry. 3. Licensed by Government BNSP BADAN NASIONAL SERTIFIKASI PROFESI Lembaga Sertifikasi Profesi (LSP) MAP is licensed by BNSP to be able to conduct assessment and release nationally recognized certificate. 45 45#46People (S) - Online Training Employees Certified Total Access of 6,917 1,356 Online Training 55.5 k External Training Session Participants 899 STOP START DOING MAP RETAIL ACADEMY QUALITY EDUCATION DECENT WORK AND ECONOMIC GROWTH i active PRODUCT KNOWLEDGE SS 2020 MAP Mitra Adiperkasa inctive L Overview Overview 9,584 10,644 16,151 MAP MAP Calling all MAP Squads EXTRAORDINARY RESULT Year 12,299 Ex Chief Laming Offist of both Coca-Cola MAP Executive Enterprise Leadership Rajeev Peshawaria SUKSES With Cavid-19 Protocol CHAT AND BUY-01. Customer service START Mr. VP Sharma Mrs. Susiena La USA Learn on how to Materials Sessions Participants Merry Riana Starts from Personal development 64 16,151 February 10-February 20, 2021 Well being 17 12,299 Selling skills 41 10,644 Registration Open Now! Scan or click link to register. Win Special Giveaway! Leadership 41 9,584 com Webinar Keen Customer service 49 6,917 Total 212 55,595 * Data FY 2021 Motivational Session Merry Riana Leadership Session Rajeev Peshwaria 98 iActive Access by end FY'21 Modul Category Total Modules Total Access 140 Soft Skills 5,198 224 Technical Skills 5,177 20 New Systems TOTAL 5,146 384 15,512 46#47MAP People (S) - Quality Education for Public RETAIL ACADEMY MAP Mitra Adiperkasa We Are Official Partner of The Government “Kampus Merdeka❞ Project microcredential Kampus Merdeka INDONESIA MAYA MAGANG DAN STUDI INDEPENDEN BERSERTIFIKAT MAP Deadline: July 31, 2021 Let's Learn with Us! kampusmerdeka.kemdikbud.go.id Do n MAP Mitra Adiperkasa @magangmerdeka • • . • MAP retail academy is an official partner for "Certified Internship and Independent Study", a program under Kampus Merdeka project Kampus Merdeka Project is a program owned by Indonesia Ministry of Culture and Education (Kemendikbud) The program aims to equip student with a job ready skill, which hopefully will be beneficial for their career once they graduate The program launched in 23 August 2021 99 students are participating in batch 1 of the program. The program continues to batch 2 in February 2022. 92 students are participating in batch 2 47#485 GENDER EQUALITY 10 REDUCED INEQUALITIES - People (S) – Edge Certification FOR GENDER EQUALITY. ASSESS THE GLOBAL BUSINESS CERTI EDG CERTIFIED • • • MAP passed the EDGE Assess certification EDGE (Economic Dividends for Gender Equality) is a global assessment tools and business certification for gender equality Edge Certificate measure Gender Equality through 4 components: • Gender Balance at all levels • Pay equity Gender Composition per Dec 2020 All Employees • MAP Mitra Adiperkasa The effectiveness of policies and practices to ensure equitable career flows for women and men An inclusive culture - Staff Asst. Manager Manager - Sr. Division Manager General Manager - Group Chief/ Head Group CEO - Group CFO 57 200 43 42 % 58 % % 222 % 48 % 52 50% % 50% Female Male 50% 50% 48#49People (S) - Special Crew PEVENTY We aim to "Improve our Workplace" inclusion HELLO I NOW YOUR FRO NEALS WE'LL SW NOON TO DAT SUNYI BERSUARA Mendekati Hari Disabilitas Internasional pada 3 Desember, kami memulai #Sunyi Bersuara sebagai bentuk dukungan kepada mereka yang tidak bersuara, yaitu para teman Tuli. Kesempatan kerja adalah hak semua orang. tidak terkecuali Teman Tuli dan penyandang disabilitas lainnya. Kami sudah memulai langkah kecil, dan ingin mengajak teman-teman untuk turut serta membiasakan kesetaraan di tempat kerja. Kunjungi, SunyiBersuara.id karena yang sunyi dan tidak bisa mendengar juga berhak untuk bersuara dan didengar. BURGER K GENDER EDUWAITT 10 INEQUALITIES REDUCED MAP Mitra Adiperkasa SUNYI BERSUARA ORDER YOUR WAY You'll find them handy MAU MAKAN APA? Tunjuk gambar menu yang ingin dipesan 2 BERAPA JUMLAH PESANAN? 1/2/3 Berikan informasi dengan jarimu 3 MAKAN DIMANA? Ditempat atau dibawa pulang? Pin Take Away Hi, I'm Debby, I love to talking to new people #Suny Bersuara #BersamakitaBisa MAU BERTERIMA KASIH? Katakan "terima kasih" dengan bahasa isyarat ...Jangan lupa bayar ya- 95 Special Crew (hearing and speaking impaired) in Bali, Makassar and Jakarta for equal opportunity Burger King Sunset Road, Bali; Burger King Hasanuddin, Makasar; Burger King Skyline, Jakarta 49#50- People (S) – Ensuring Food Safety FOOD SAFE ISO 22000 MANAGEMENT NT SYSTEM Attained ISO 22000 - Food Safety Management System For central production of: COLD STONE Krispy Kreme CREAMERY DOUGHNUTS SOP Implement clear Standard Operating Procedure of food handling, hygiene and sanitation GOOD HEALTH AND WELL-BEING 12 CONSUMPTION AND PREKRACHCOM Q حلال HALAL Provide clear Halal Label MAP Mitra Adiperkasa F&B Brands that have obtained "Halal Certificate" PIZZA MARZANO 20 Krispy Kreme DOUGHNUTS Domino's Pizza COLD STONE CREAMERY Domino's Pizza BURGER KING 50 50#51People (S) - %Covid-19 Vaccination 2.44% FY 2021, 98.56% of MAP's employees have already been vaccinated against COVID-19 1.44% 96.12% Fully Vaccinated ■ 1st dose only ■not vaccinated MAP Mitra Adiperkasa Description TOTAL % CONT VACCINATED Fully Vaccinated 96.12% Only 1st Shot 2.44% TOTAL VACCINATED 98.56% NOT YET Can't be Vaccinated 0.95% Waiting to be Vaccinated 0.49% TOTAL NOT YET 1.44% 51#52Prosperity RTAB RUMAH BELAJAR ANAK BINTANG Rumah Belajar Anak Bintang MAP + (RAJAB) PT Mitra Adiperkasa Tbk Karang Taruna Jawa Barat NO POVERTY QUALITY EDUCATOR GENDER EQUALITY DECENT WORK AND ECONOMIC GROWTH M 10 REDUCED INEQUALITIES PARTNERSHIPS FOR THE GOALS MAP Mitra Adiperkasa RAJAB is a Community development program which provides free character building education for underprivileged children. This program, which was initiated in 2014, is now operating in 7 villages in West Java. Character building education program is guided through 3 school subjects (Math, Science, & English), cultural education, field trip, and inspirational class. To ensure the effectiveness of character building education, RAJAB also engages with the students' parents, local community, as well as providing capacity building to its mentors. 52 52#53Prosperity - Quality Education for Public "Community Store" MAP Mitra Adiperkasa • • STARBUCKS The Community Store is located in Tanah Abang, the largest textile market in Southeast Asia Thousands of young people with limited access to education or career development opportunities live in Tanah Abang This Store will not only operate as a coffee shop, but it also house rooms for workshop and classes • • Part of the store revenue will also be used to support the activities done in the workshop and classes Most of the workers in this community store also comes from the Tanah Abang Community MBA + PT. MAP BOGA ADIPERKASA PT MAP Boga Adiperkasa, Tbk Sahabat Anak Yayasan Sahabat Anak + chance equar c for every child IS CO FOUNDATION child Indonesia Street Children Organization#54Prosperity Partnership with "Yayasan Olahraga Anak Nusantara (YOAN)" • • SPORTS DAY CON RIDAY, 25 BUTION T GOOD HEALTH AND WELL-BEING 17 PARTNERSHIPS FOR THE GOALS MAP Mitra Adiperkasa ER 2019 BETTER G SAY PORTS SUPPORT FRIDAY, 25 IBUTION TO AN M CLAMRY ORTS MAP + active YOAN MASAN OLAAGA ANAK NUSANTARA YOAN is a sports foundation that involves in coaching young athletes properly, carrying the concept: “Build people through sports". This program aims to: Spread active and healthy lifestyle Enhancing the love of sports through sports competitions Further train and build young athletes character to help them achieve a better future COORTE SPORTS YOAN event with Triyaningsih Olympian and SEA Games Gold Medals 5K, 10K, and Marathon 54#55Prosperity NO POVERTY DECENT WORK AND ECONOMIC GROWTH PARTNERSHIPS FOR THE GOALS MAP Mitra Adiperkasa Working together with small and medium enterprise that wants to "Create Positive Impact" ALUN ALUN INDONESIA Inspiring Innovations CHIPE GOURMET Mamaberry Kreskros • • Their products utilize plastic and textile waste The Company also engage with the local community (near Ambarawa, Central Java), especially woman in creating their products • The special woven bags are made by the hands of 20 50 years old farmers, living in East Java, Indonesia Making these handmade bags helped the farmers to have a flow of income during off- season 55#56ZERO HUNGER HEALTH AND WELL-BEING PARTNERSHIPS FOR THE GOALS Prosperity – Department Store & Benih Baik MAP Mitra Adiperkasa - MAPCLUB EXPERIENCE ☑ SOGO EVERY DAY. SOGO Help Kids in Hunger SSS BenihBaik.com SOGO Peduli Covid - 19 ⑱SOGO MAP Mapemall BonihBalk.com HELP KIDS IDR 2,268,695,022 IN HUNGER AYO MENJADI #PAHLAWANKEBAIKAN 15 OCT 2020-31 MAR 2021 DENGAN BERDONASI ANDA MENOLONG ANAK-ANAK INDONESIA YANG MEMERLUKAN BANTUAN PANGAN KLIK LANGSUNG MELALUI BIT.LY/SOGOKIDSINHUNGER Total Funds Collected 15 October 2020 - 15 January 2021 Donation Period LADIESTORY SOGO MA CLUB LADIESTORY SOGO PEDULI COVID-19 BenihBaik.com MAP Mitra Adiperkasa IDR 1,841,263,096 #KolaborasiLawanCOVID-19 Total Funds Collected (YTD Apr 2021) Selengkapnya 15 January-5 April 2021 Donation Period Kemanusiaan #SOGOPeduli Gerakan Bantuan APD dan Tes PCR Gratis Rp 1.841.263.096 dari Rp 200.000.000 22 hari lagi According to UNICEF, worldwide child malnutrition case increased by 15% during the COVID-19 Pandemic The fund will be used for: To help mitigate COVID-19 Pandemic, the fund will be used for: Provide personal protective equipment for medical workers Provide free PCR test for community • Provide food for children in need 56#57Prosperity We Care! Mari Ringankan Beban Teman Kita Galang Sembako bagi Sesama 22 Januari - 31 Juli 2021 BenihBaik.com FOODHALL We Care! We Care! Selengkapnya ZERO HEALTH HUNGER AND WELL-BEING PARTNERSHIPS FOR THE GOALS MAP Mitra Adiperkasa . • • • The FoodHall "We Care!" Campaign To ease the impact of COVID 19 Pandemic, IDR 157 million worth of basic groceries were distributed directly by The Food Hall in September & October 2020 To create more sustainable impact, The Food Hall is collaborating with Benih Baik.com for the next program Customers can choose to donate in kind or cash 1st period started in 22 January 2021 - 31 July 2021 After great response, the program is extended to 31 July 2022 IDR 489,888,716 Total Donation Collected (FY 2021) Kemanusiaan We Care! Mari Ringankan Beban Teman Kita Galang Sembako bagi Sesama #FOODHALL BenihBaik.com YFOODHALL FOODHALL The FoodHall Basic Groceries Distribution in September & October 2020 57 57#58THANK YOU INVESTOR RELATIONS CONTACT DETAILS: Ratih Darmawan Gianda VP Investor - Media Relations, Corporate Communication and Sustainability for MAP Group Email: [email protected] Febby Stephanie Investor Relations Manager Email: [email protected] This presentation material contains the latest financial information, business strategies and the prospective financial information of the Company. The business strategies are subject to changes due to uncertainties that could affect the business of the Company and are not within the Company's control. The prospective financial information is prepared based on the assumption made by the Company and is presented on a basis consistent with the accounting policies adopted by the Company and it reflects the current reasonable judgment of the Company regarding the expected conditions. The prospective financial information is based on a number of assumptions which are inherently subject to significant uncertainty due to factors, which are not within the Company's control. The Company's actual result may differ from such forecast and such differences may be material. Under no circumstances should this prospective financial information be regarded as a representation or warranty with respect to the achievement by the Company of any particular result and there can be no assurance that the business strategies will not vary."

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